https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611797#M74881 <P>Hello Guys,</P><P>&nbsp;</P><P>I configured one Guest WLAN&nbsp;to authenticate via ISE Web Portal.</P><P>The wlan, the redirect, everything&nbsp;is working fine.&nbsp;Y<BR />Yesterday i created one user and password using the sponsor portal normally, but today, i tried to connect on the sponsor page and i got the error:</P><DIV class="container"><H1>Sponsor Portal Internal Error</H1><P>Please contact System Administrator. If you are the System Administrator please consult the logs.</P><P>&nbsp;</P><P>I tried to restart the application ise via cli but didin't works.</P><P>Can you help me? Where these logs are located?</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>&nbsp;</P></DIV> Mon, 11 Mar 2019 05:23:10 GMT Rafael Mendes 2019-03-11T05:23:10Z https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611797#M74881 <P>Hello Guys,</P><P>&nbsp;</P><P>I configured one Guest WLAN&nbsp;to authenticate via ISE Web Portal.</P><P>The wlan, the redirect, everything&nbsp;is working fine.&nbsp;Y<BR />Yesterday i created one user and password using the sponsor portal normally, but today, i tried to connect on the sponsor page and i got the error:</P><DIV class="container"><H1>Sponsor Portal Internal Error</H1><P>Please contact System Administrator. If you are the System Administrator please consult the logs.</P><P>&nbsp;</P><P>I tried to restart the application ise via cli but didin't works.</P><P>Can you help me? Where these logs are located?</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>&nbsp;</P></DIV> Mon, 11 Mar 2019 05:23:10 GMT https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611797#M74881 Rafael Mendes 2019-03-11T05:23:10Z https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611798#M74882 <P>Solved.<BR />https://supportforums.cisco.com/discussion/12354706/ise-13-sponsor-portal</P><P>&nbsp;</P> Tue, 27 Jan 2015 17:07:54 GMT https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611798#M74882 Rafael Mendes 2015-01-27T17:07:54Z https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611799#M74883 <P>Look at you Rafael, coming up with problems and solving them yourself! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Thanks for sharing the solution with everyone (+5 from me). Let's close the thread if the issue is resolved <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Tue, 27 Jan 2015 17:28:04 GMT https://community.cisco.com/t5/network-access-control/ise-1-3-sponsor-portal-problem/m-p/2611799#M74883 nspasov 2015-01-27T17:28:04Z