topic Re: ISE - Guest Portal Voucer in Network Access Control

ISE - Guest Portal Voucer

Lance Wendel — Mon, 11 Mar 2019 04:25:59 GMT

hi all,

my customer has set Wireless LAN Guest Voucher for 28 days however after 6 days its not working.

Our customer gives Wireless LAN Guest User a 28 days voucher from ISE Guest Portal Solution. After 6 days of using the accounts will not work. Must be deleted and added new. These accounts are not expired, but the login will fail after 6 days.

any idea why this is or do I need to escalte this to Cisco?

regards,

Lance

Re: ISE - Guest Portal Voucer

Charlie Moreton — Thu, 20 Feb 2014 17:08:53 GMT

You should contact Cisco TAC about this.

Re: ISE - Guest Portal Voucer

Wing Man — Mon, 24 Feb 2014 17:14:53 GMT

You might have another limiter in there. have are your durations configured?

//////only if expiring////////////////////////

You are probably hitting the account duration set on the Sponsor Group that created the voucher.

this can be set under administration -> sponsorgroups -> click on the sponsor group in question -> authorization levels -> and set the Max duration for accounts.