topic ISE: Database Purge for Tables failed in Network Access Control

ISE: Database Purge for Tables failed

yong khang NG — Mon, 11 Mar 2019 03:43:56 GMT

Hi,

I found out my ISE Admin/PSN node and iPEP node didn't showing any log.

And it show me some message of "Database Purge for Tables failed"

attache is the snapshot of it, anyone can comment?

million thanks

Noel

ISE: Database Purge for Tables failed

Marcin Latosiewicz — Mon, 05 Aug 2013 08:57:28 GMT

Hard to say without version but this could be due to

CSCuh70984 fixed in 1.1.3 patch 4 . 1.2 seem to be unaffected.

ISE: Database Purge for Tables failed

yong khang NG — Mon, 05 Aug 2013 10:28:00 GMT

Hi Marcin,

Thanks for the reply. Sorry that's lack of info on the device.

The NAC3315 loaded with version 1.1.3.124, with patch 1 loaded.

I will give a try and see would it solve this issue or not.

By the way, my deployment is one Admin/PSN node, another unit is iPEP, both having the identical ISE version and patches.

My question:

should i patch both machine?

how do i patch iPEP unit ? in CLI mode? (there's no maintenance GUI accessibility to the iPEP)

Thanks

Noel

ISE: Database Purge for Tables failed

Marcin Latosiewicz — Mon, 05 Aug 2013 10:32:36 GMT

Noel,

Patch4 is not yet out, I can't find a concrete time when it will be out. In the meantime, unit reload should help.

The best way to patch is via GUI which should propagate the patch to other units.

Administration -> Maintenenace -> Patch management.

But also via CLI on each unit seaprately:

mlatosieISE/admin# patch install ?

Patch bundle file name (Max Size - 255)

ISE: Database Purge for Tables failed

jedubois — Mon, 05 Aug 2013 18:50:08 GMT

Noel,

Patch 4 was just released a few hours ago with the fix for the open cursors purging issue. If you continue to see the purge error after applying the patch please open a TAC case so the stuck purge processes can be manually cleared.

--Jesse

ISE: Database Purge for Tables failed

Ravi Singh — Tue, 06 Aug 2013 02:53:16 GMT

If possible try to upgrade to ISE 1.2. This ISE version resolved lot of issue. It is more robust and has lot of new enhancement.

ISE: Database Purge for Tables failed

yong khang NG — Tue, 06 Aug 2013 05:54:40 GMT

thank all gentlemen for the replies.

ISE: Database Purge for Tables failed

Naveen Kumar — Tue, 27 Aug 2013 11:56:09 GMT

Please check the Monitoring and Troubleshooting guide, It may help you something:

http://www.cisco.com/en/US/docs/security/ise/1.0/user_guide/ise10_mnt.html