topic Re: URL Filtering Updates in Network Security https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3895056#M1010561 <P>This is fixed as of appx. noon PST today.&nbsp; The upstream URL Filter systems are available.&nbsp; Solved.</P> Mon, 22 Jul 2019 20:42:40 GMT Upgraded_to_CheckPoint! 2019-07-22T20:42:40Z URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894722#M1010554 <P><SPAN>Last URL Filtering Update:&nbsp;</SPAN><SPAN>2019-07-21 23:14:51</SPAN></P><P>&nbsp;</P><P><SPAN>As above, we've had no updates since late yesterday, and getting health monitor alerts today for it.</SPAN></P><P>Severity: critical</P><P>Module: URL Filtering Monitor</P><P>Description: URL Filtering download failure</P><P>&nbsp;</P><P>Have tried a restart, and also a reboot, still got the issue.</P><P>Yet I have checked DNS from the CLI, and also done the telnet tests to database.brightcloud.com and service.brightcloud.com, all these come back fine.</P><P>&nbsp;</P><P>Is there anyone else with this issue today?</P><P>Is there any other way to check the Brightcloud service?</P><P>When I web browse those domain names I get a blank screen for the database one, and the service one doesn't load a page at all. Though I presume they wouldn't anyway.</P> Mon, 22 Jul 2019 11:12:01 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894722#M1010554 sdfgdfgfddfdfgdf 2019-07-22T11:12:01Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894786#M1010555 A restart of the services didn't resolve the issue, but a reboot of the FMC has resolved the Health Monitor alert.<BR />Although, last update is still showing as 2019-07-21 23:14:51<BR />Maybe there just hasn't been an update to the database at Brightcloud since then?<BR />I'll monitor over next couple of days and see if that changes. Mon, 22 Jul 2019 13:21:50 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894786#M1010555 sdfgdfgfddfdfgdf 2019-07-22T13:21:50Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894885#M1010556 <P>I'm seeing this too on FMCv, 6.3.0.3.&nbsp; It started Sunday 7/21 at 1950 hours PST.&nbsp; Opened TAC SR.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sfsfsfsfsf.png" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/41417i0F91EFC4D9DC72A9/image-size/large?v=v2&amp;px=999" role="button" title="sfsfsfsfsf.png" alt="sfsfsfsfsf.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/41418i6283AB8FDA7208E0/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Mon, 22 Jul 2019 15:19:54 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894885#M1010556 Upgraded_to_CheckPoint! 2019-07-22T15:19:54Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894919#M1010557 <P>I am also facing the same issue since 07/22/19.&nbsp;</P> Mon, 22 Jul 2019 16:05:12 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894919#M1010557 praveenneti123 2019-07-22T16:05:12Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894924#M1010559 <P>Confirmed Cisco is aware.</P> Mon, 22 Jul 2019 16:11:20 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894924#M1010559 Upgraded_to_CheckPoint! 2019-07-22T16:11:20Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894936#M1010560 Health Monitor is alerting again, so looks like reboot didn’t fix it after all. Will also be raising with TAC soon I reckon.<BR /> Mon, 22 Jul 2019 16:19:17 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3894936#M1010560 sdfgdfgfddfdfgdf 2019-07-22T16:19:17Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3895056#M1010561 <P>This is fixed as of appx. noon PST today.&nbsp; The upstream URL Filter systems are available.&nbsp; Solved.</P> Mon, 22 Jul 2019 20:42:40 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3895056#M1010561 Upgraded_to_CheckPoint! 2019-07-22T20:42:40Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3895584#M1010564 Thanks, looks to have recovered on my end just after 8pm BST yesterday.<BR />No issues since, so looks to be stable again.<BR />Thanks for your support <a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/239611">@Upgraded_to_CheckPoint!</a> Tue, 23 Jul 2019 11:00:31 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3895584#M1010564 sdfgdfgfddfdfgdf 2019-07-23T11:00:31Z Re: URL Filtering Updates https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3897970#M1010567 <P>I have the same problem with the same alert, URL Filtering download failure</P> Fri, 26 Jul 2019 01:32:24 GMT https://community.cisco.com/t5/network-security/url-filtering-updates/m-p/3897970#M1010567 Louis1105 2019-07-26T01:32:24Z