https://community.cisco.com/t5/network-security/geolocation-failed/m-p/3070316#M1015409 <P>Open a TAC case with cisco.</P> <P></P> <P>TAC Engineer mentioned instead of doing update from the software better to download the file first from cisco software and uplaod it. however, this also did not resolve the issue.</P> <P>still waiting for the TAC will update you once got the information.</P> Wed, 19 Jul 2017 08:27:14 GMT Sheraz.Salim 2017-07-19T08:27:14Z https://community.cisco.com/t5/network-security/geolocation-failed/m-p/3070315#M1015406 <P>Hi All.</P> <P>I try to download this geolocation database directly from cisco software and also tried from FMC update but no sucess kindly please advise.</P> <P></P> <P>FMC version 6.2.0</P> <P></P> <P><A>Message Center Tasks Tab</A> Your task Installing Sourcefire GeoLocation Database Update version: GeoDB-2017-05-22-002 (Local Install) failed at Mon May 29 08:56:30 2017</P> <BLOCKQUOTE>Failed to install Geolocation Update. Please contact technical support.</BLOCKQUOTE> Tue, 12 Mar 2019 13:24:48 GMT https://community.cisco.com/t5/network-security/geolocation-failed/m-p/3070315#M1015406 Sheraz.Salim 2019-03-12T13:24:48Z https://community.cisco.com/t5/network-security/geolocation-failed/m-p/3070316#M1015409 <P>Open a TAC case with cisco.</P> <P></P> <P>TAC Engineer mentioned instead of doing update from the software better to download the file first from cisco software and uplaod it. however, this also did not resolve the issue.</P> <P>still waiting for the TAC will update you once got the information.</P> Wed, 19 Jul 2017 08:27:14 GMT https://community.cisco.com/t5/network-security/geolocation-failed/m-p/3070316#M1015409 Sheraz.Salim 2017-07-19T08:27:14Z