topic Re: I am experiencing the same in Network Security

SFR data Plane Down

jackk.rayen — Tue, 12 Mar 2019 13:17:42 GMT

I have an ASA 5525X and I installed Firepower 6.1 on it s hard disk , the installation completed successfully , when i execute "sh module sfr " is shows

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
sfr Up Up

but after a while (about 2 minutes) the Data plane status goes down and also the internal-data interface goes down ,

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
sfr Up Down

Interface Internal-Data0/1 "", is down, line protocol is down
Hardware is ivshmem rev03, BW 1000 Mbps, DLY 10 usec
Input flow control is unsupported, output flow control is unsupported
MAC address 0000.0001.0002, MTU not set
IP address unassigned
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 pause input, 0 resume input
0 L2 decode drops
0 packets output, 0 bytes, 0 underruns
0 pause output, 0 resume output
0 output errors, 0 collisions, 0 interface resets
0 late collisions, 0 deferred
0 input reset drops, 0 output reset drops
Queue Stats:
RX[00]: 0 packets, 0 bytes, 0 overrun
Blocks free curr/low: 1007/1007
TX[00]: 0 packets, 0 bytes, 0 underruns
Blocks free curr/low: 1007/1007
Control Point Interface States:
Interface number is 9
Interface config status is active
Interface state is active

I tried different version of Firepower (6.0, 6.1) but all results are same,

how can i solve this issue ??

thanks

Try jumping on the sourcefire

Philip D'Ath — Mon, 20 Feb 2017 04:54:45 GMT

Try jumping on the sourcefire console (while it is still up) and see if anything interesting comes up when it fails.

session sfr console

Have you tried a newer

Philip D'Ath — Mon, 20 Feb 2017 04:55:13 GMT

Have you tried a newer version of the ASA software?

I am experiencing the same

chsparrow — Fri, 03 Mar 2017 21:54:46 GMT

I am experiencing the same issue. Did you get it resolved. I am 6.2.0

I have the same issue on two

BURKHARD LANDWEHR — Fri, 07 Apr 2017 13:48:42 GMT

I have the same issue on two different ASA´s 5506 too. I take the 6.2 Version. ASA System 9.51 on the other 9.71

Re: I am experiencing the same

ratajj001 — Mon, 09 Oct 2017 06:39:53 GMT

Hi,

I have got the same issue, solution in my case was reload of ASA.

Regards,

Marcin

Re: I am experiencing the same

rhopkins — Wed, 06 Dec 2017 18:47:05 GMT

Reload also resolved this issue for me.