topic Hi Dennisperto, in Network Security

Access Control Policy apply failed (Not a HASH reference)

orthicon2009 — Tue, 12 Mar 2019 13:17:08 GMT

Hi Everyone,

Got this 5516_X with Firepower in a box. Firepower is being managed in ASDM. Firepower Software Version 5.4.1.1

Would like to know if you've encountered this error "Access Control Policy apply failed (Not a HASH reference)" when applying the control policy.

What are the possible solutions to solved this problem?

Thanks,

JakeOrthicon

Dennis Perto — Thu, 09 Feb 2017 20:28:28 GMT

I have not encountered that error yet.

I would recommend you to make a new Access Control Policy and try to deploy that one. 🙂

orthicon2009 — Fri, 10 Feb 2017 08:41:28 GMT

Anyone encountered this kind of error?

Dennis Perto — Fri, 10 Feb 2017 08:47:51 GMT

Probalby. But they contacted Cisco TAC 🙂

orthicon2009 — Fri, 10 Feb 2017 08:54:43 GMT

Hi Dennisperto,

I already made a new access control policy and even tried applying the default policy but still didn't work(same error as above) 😞

Dennis Perto — Fri, 10 Feb 2017 08:57:34 GMT

The correct solution is to contact Cisco TAC.

The fastest solution is to reinstall the Firepower software. This is my recommendation 🙂

Claudiu Cismaru — Thu, 16 Feb 2017 20:11:31 GMT

There could be multiple reasons. The best way to handle this is to reach out to TAC, if you don't want/you can't reimage.

But if it's a fresh deployment, reimage the device as there could be bad installations from the manufacturer.

orthicon2009 — Wed, 22 Feb 2017 02:36:10 GMT

Resolved this by upgrading the software. Ty.