https://community.cisco.com/t5/network-security/error-in-generating-the-file/m-p/2911296#M1030778 <P>Hi John,</P> <P></P> <P>This error means that the Firesight aka Defense center isn't connected to sensor. If you navigate to device on DC , you would probably see the device(sensor) as disabled.</P> <P>This might be due to communication issues. Please check if the sensor is powered on and working and there is no network issue. If no network issue , try to test the connectivity from sensor CLI to management center.</P> <P>Are you receiving any health alerts as well on the management center ?</P> <P></P> <P>yogesh</P> Thu, 12 May 2016 07:44:03 GMT yogdhanu 2016-05-12T07:44:03Z https://community.cisco.com/t5/network-security/error-in-generating-the-file/m-p/2911295#M1030777 <P><SPAN style="font-size: 10pt; font-family: 'courier new', courier, monospace;">we encounter an error when we generate the file</SPAN></P> Tue, 12 Mar 2019 13:00:49 GMT https://community.cisco.com/t5/network-security/error-in-generating-the-file/m-p/2911295#M1030777 John 2019-03-12T13:00:49Z https://community.cisco.com/t5/network-security/error-in-generating-the-file/m-p/2911296#M1030778 <P>Hi John,</P> <P></P> <P>This error means that the Firesight aka Defense center isn't connected to sensor. If you navigate to device on DC , you would probably see the device(sensor) as disabled.</P> <P>This might be due to communication issues. Please check if the sensor is powered on and working and there is no network issue. If no network issue , try to test the connectivity from sensor CLI to management center.</P> <P>Are you receiving any health alerts as well on the management center ?</P> <P></P> <P>yogesh</P> Thu, 12 May 2016 07:44:03 GMT https://community.cisco.com/t5/network-security/error-in-generating-the-file/m-p/2911296#M1030778 yogdhanu 2016-05-12T07:44:03Z