https://community.cisco.com/t5/network-security/asa-5520-ssm-20-control-channel-error/m-p/3923521#M1041272 <P>Test.</P> Thu, 12 Sep 2019 19:43:23 GMT ardezembro 2019-09-12T19:43:23Z https://community.cisco.com/t5/network-security/asa-5520-ssm-20-control-channel-error/m-p/3360804#M1041271 <P>I am trying to use an SSM-20 module in my ASA 5520, but it always boots to the "Unresponsive" state.</P> <P>&nbsp;</P> <P>This happens when the ASA is first powered on with no configuration. The module stays in "Init" for about 5 minutes, then goes to "Unresponsive".</P> <P>&nbsp;</P> <P>When I reset the module along with the debug module-boot command, I get no output at all from the module, and this error from the ASA:</P> <P>&nbsp;</P> <P><STRONG>%ASA-3-323001: Module in slot slot_num experienced a control channel </STRONG><BR /><STRONG>communications failure.</STRONG><BR /><STRONG>The ASA is unable to communicate via control channel with the module installed (in the specified slot).</STRONG></P> <P>&nbsp;</P> <P>Everything seems to point to a bad&nbsp;physical connection between the devices. But before I give up, I wanted to ask, has anybody fixed this error before, or are there any other troubleshooting steps you can recommend?</P> <P>Thanks</P> Fri, 21 Feb 2020 15:35:59 GMT https://community.cisco.com/t5/network-security/asa-5520-ssm-20-control-channel-error/m-p/3360804#M1041271 jeremy8 2020-02-21T15:35:59Z https://community.cisco.com/t5/network-security/asa-5520-ssm-20-control-channel-error/m-p/3923521#M1041272 <P>Test.</P> Thu, 12 Sep 2019 19:43:23 GMT https://community.cisco.com/t5/network-security/asa-5520-ssm-20-control-channel-error/m-p/3923521#M1041272 ardezembro 2019-09-12T19:43:23Z