https://community.cisco.com/t5/network-security/callhome-problem/m-p/2897038#M1049935 <P>I have setup a CallHome feature on a UCS through the GUI. I've followed it step by step in accordance to the instruction that I pulled from Cisco.com. However, I am not receiving the alerts or even when I click on the send inventory button. If I go in the UCS CLI, I can ping the SMTP server. So I know the SMTP information is correct. I did use the hostname for the SMTP and have configured the DNS IP address. I've added my email address on the Cisco TAC-1 profile. I've also created another profile and included my email address on it. But still no luck in receiving alerts. Can anyone assists with my problem?</P> <P></P> <P>Thank you in advance,</P> <P>Alvin</P> Fri, 21 Feb 2020 13:50:23 GMT aparmer0508 2020-02-21T13:50:23Z https://community.cisco.com/t5/network-security/callhome-problem/m-p/2897038#M1049935 <P>I have setup a CallHome feature on a UCS through the GUI. I've followed it step by step in accordance to the instruction that I pulled from Cisco.com. However, I am not receiving the alerts or even when I click on the send inventory button. If I go in the UCS CLI, I can ping the SMTP server. So I know the SMTP information is correct. I did use the hostname for the SMTP and have configured the DNS IP address. I've added my email address on the Cisco TAC-1 profile. I've also created another profile and included my email address on it. But still no luck in receiving alerts. Can anyone assists with my problem?</P> <P></P> <P>Thank you in advance,</P> <P>Alvin</P> Fri, 21 Feb 2020 13:50:23 GMT https://community.cisco.com/t5/network-security/callhome-problem/m-p/2897038#M1049935 aparmer0508 2020-02-21T13:50:23Z https://community.cisco.com/t5/network-security/callhome-problem/m-p/3348959#M1049936 <P>&nbsp;</P> <P>&nbsp;- You could, for instance, check the SMTP server's logs in order to determine, whether any SMTP-activity from the UCS server is seen.</P> <P>M.</P> Thu, 15 Mar 2018 06:59:05 GMT https://community.cisco.com/t5/network-security/callhome-problem/m-p/3348959#M1049936 Mark Elsen 2018-03-15T06:59:05Z https://community.cisco.com/t5/network-security/callhome-problem/m-p/3348981#M1049937 I would also setup a capture on the firewall using as dst_IP the email server and port 25 and maybe SMTPs if the case.<BR /><BR />Then wait and see what happens. Last but not least do you have proper connectivity from ASA to the SMTP server? Thu, 15 Mar 2018 07:31:29 GMT https://community.cisco.com/t5/network-security/callhome-problem/m-p/3348981#M1049937 Florin Barhala 2018-03-15T07:31:29Z