topic Re: How to Clear Events from DFM - LMS 2.5 in Network Security https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426095#M1057105 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>You are right, but my DFM problem is fixed following these guidelines. Maybe its the smae problem in ITM and DFM?</P><P></P><P>Make sure you have the latest DFM patches installed though.</P><P></P><P>Cheers</P><P>Wayne</P></BODY></HTML> Wed, 17 Aug 2005 07:01:02 GMT waynem 2005-08-17T07:01:02Z How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426089#M1057012 <P>HI </P><P></P><P>I am probably missing something very obvious, but how do I clear events out of DFM. </P><P></P><P>From what I can see I can only ACK an event but it stays in DFM. This is a problem since eventually I have messages from AAL my devices in DFM - in an Ack'ed state.</P><P></P><P>I don't want to setup a filter everytime I open DFM.</P><P></P><P>Any help would be appreciated.</P><P></P><P>Thx</P><P>Wayne</P><P></P><P></P> Fri, 21 Feb 2020 08:18:04 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426089#M1057012 waynem 2020-02-21T08:18:04Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426090#M1057038 <HTML><HEAD></HEAD><BODY><P>Once you ACK the event, it is supposed to go away after 30 minutes</P></BODY></HTML> Thu, 28 Jul 2005 11:21:53 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426090#M1057038 nhabib 2005-07-28T11:21:53Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426091#M1057058 <HTML><HEAD></HEAD><BODY><P>Mine don't. Any idea how to get his working?</P></BODY></HTML> Fri, 29 Jul 2005 09:00:00 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426091#M1057058 waynem 2005-07-29T09:00:00Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426092#M1057076 <HTML><HEAD></HEAD><BODY><P>I have the same problem, any word on how to delete them?</P></BODY></HTML> Fri, 05 Aug 2005 13:10:01 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426092#M1057076 Matt Boeckner 2005-08-05T13:10:01Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426093#M1057087 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>I logged a TAC case and it appears to be a BUG as the problem is now resolved:</P><P></P><P>It looks to me that you are facing the bug id </P><P>CSCsa76033</P><P></P><P>Headline: alerts / events sometimes gets stuck and does not clear out of AAD</P><P></P><P></P><P>The events that are stuck in active state were determined to be 'Unresponsive' events on the IP subclass. IDU6 has a fix for not subscribing to this subclass. However if there were any pre-existing events before the install of IDU6 then it will not get cleared after the install of IDU6. The work around is to delete the device and re-add the device after 5 hours</P><P></P><P>==================</P><P></P><P>Although I had the latest updates the events were still there. Make sure you delete the device and then rediscover.</P><P></P><P>Hope This help</P><P></P><P>Regards</P><P>Wayne</P></BODY></HTML> Thu, 11 Aug 2005 06:49:49 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426093#M1057087 waynem 2005-08-11T06:49:49Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426094#M1057098 <HTML><HEAD></HEAD><BODY><P>CSCsa76033 is for IP Telephony Monitor, not for Device Fault Manager</P><P></P><P>IDU 6 for ITM does exist</P><P>The latest version of DFM, is 2.0.2</P></BODY></HTML> Fri, 12 Aug 2005 20:54:31 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426094#M1057098 nhabib 2005-08-12T20:54:31Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426095#M1057105 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>You are right, but my DFM problem is fixed following these guidelines. Maybe its the smae problem in ITM and DFM?</P><P></P><P>Make sure you have the latest DFM patches installed though.</P><P></P><P>Cheers</P><P>Wayne</P></BODY></HTML> Wed, 17 Aug 2005 07:01:02 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426095#M1057105 waynem 2005-08-17T07:01:02Z Re: How to Clear Events from DFM - LMS 2.5 https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426096#M1057108 <HTML><HEAD></HEAD><BODY><P>Excellent, will make a note of that</P><P></P><P>Yes, ITM and DFM are both based on the SMARTS product</P></BODY></HTML> Wed, 17 Aug 2005 11:39:30 GMT https://community.cisco.com/t5/network-security/how-to-clear-events-from-dfm-lms-2-5/m-p/426096#M1057108 nhabib 2005-08-17T11:39:30Z