topic CISCO ASAV AWS in Network Security https://community.cisco.com/t5/network-security/cisco-asav-aws/m-p/3322754#M1064313 <P>I have been getting conflicting information on Cisco ASAV on AWS.</P> <P>We had subscribed to Cisco ASAV pay by the hour on AWS . When we hit an issue and tried to raise a ticket with Cisco, Cisco would not support it as there was no license contract associated with it.</P> <P>&nbsp;</P> <P>Based on this we decided to go the route of CISCO ASAV with BYOL on AWS.&nbsp; However I have been hearing conflicting reports on this and wanted to check up with someone who uses CISCO ASVAv on how the support works .&nbsp; Does Cisco support&nbsp; any configuration issues that we raise , or is support limited&nbsp; in comparison to getting a physical ASA box.&nbsp; Any experiences to be aware of ?</P> Fri, 21 Feb 2020 15:15:03 GMT var_abraham 2020-02-21T15:15:03Z CISCO ASAV AWS https://community.cisco.com/t5/network-security/cisco-asav-aws/m-p/3322754#M1064313 <P>I have been getting conflicting information on Cisco ASAV on AWS.</P> <P>We had subscribed to Cisco ASAV pay by the hour on AWS . When we hit an issue and tried to raise a ticket with Cisco, Cisco would not support it as there was no license contract associated with it.</P> <P>&nbsp;</P> <P>Based on this we decided to go the route of CISCO ASAV with BYOL on AWS.&nbsp; However I have been hearing conflicting reports on this and wanted to check up with someone who uses CISCO ASVAv on how the support works .&nbsp; Does Cisco support&nbsp; any configuration issues that we raise , or is support limited&nbsp; in comparison to getting a physical ASA box.&nbsp; Any experiences to be aware of ?</P> Fri, 21 Feb 2020 15:15:03 GMT https://community.cisco.com/t5/network-security/cisco-asav-aws/m-p/3322754#M1064313 var_abraham 2020-02-21T15:15:03Z Re: CISCO ASAV AWS https://community.cisco.com/t5/network-security/cisco-asav-aws/m-p/3335333#M1064314 <P>Cisco will support any configuration issues you have.&nbsp;</P> <P>&nbsp;</P> <P>I recommend keeping one BYOL license and using that license for&nbsp;any support tickets you have, and then use the hourly to provide additional demand based scaling in AWS.</P> Wed, 21 Feb 2018 18:05:33 GMT https://community.cisco.com/t5/network-security/cisco-asav-aws/m-p/3335333#M1064314 bkubesh 2018-02-21T18:05:33Z