https://community.cisco.com/t5/network-security/asav-smartnet-entitlement/m-p/4170584#M1074992 <P>contact license team they can sorr for you. - changing the right device,</P> <P>&nbsp;</P> Tue, 20 Oct 2020 23:51:13 GMT balaji.bandi 2020-10-20T23:51:13Z https://community.cisco.com/t5/network-security/asav-smartnet-entitlement/m-p/4170529#M1074987 <P>Earlier this year, we purchased some ASAv virtual appliances with an SWSS service contract.&nbsp; The service contract lists the instance number in place of the serial number on CCW-R.&nbsp; The serial numbers on the VMs are not associated with a Service Contract.&nbsp; My engineers intuitively use the serial number to open service requests. They rarely do this by explicitly referencing the contract number.&nbsp; Is there a way to relate the serial numbers to a service contract to make it easier for them to open service requests?</P> Tue, 20 Oct 2020 20:55:47 GMT https://community.cisco.com/t5/network-security/asav-smartnet-entitlement/m-p/4170529#M1074987 jacob.lackey@gd-ms.com 2020-10-20T20:55:47Z https://community.cisco.com/t5/network-security/asav-smartnet-entitlement/m-p/4170584#M1074992 <P>contact license team they can sorr for you. - changing the right device,</P> <P>&nbsp;</P> Tue, 20 Oct 2020 23:51:13 GMT https://community.cisco.com/t5/network-security/asav-smartnet-entitlement/m-p/4170584#M1074992 balaji.bandi 2020-10-20T23:51:13Z