topic Re: Deployment failed due to timeout collecting policies and objects, in Network Security

Deployment failed due to timeout collecting policies and objects,

bibek.deo — Sun, 24 Jan 2021 17:22:06 GMT

HI,
I am getting error while deploying policy ,"Deployment failed due to timeout collecting policies and objects"
FMC appliance -4500 - Version 6.4.0.9
CISCO Firepower 9300
FTD Version: 6.4.0.9 FXOS Version : 2.7.1.122

I not able to deploy polices ,it timed out after running for 20 mins , Neither I can generate troubleshooting files from FMC ( it keeps on generating)

Kindly let me know if anyone has faced similar issue

Regards

Bibek

Re: Deployment failed due to timeout collecting policies and objects,

Mohammed al Baqari — Mon, 25 Jan 2021 06:32:20 GMT

Hi,

Seems that your connectivity between FMC and FTD is broken. Did it work
before?

>From FTD > CLISH > expert, running netstat -ano | grep 8305. Do you see
connections to FTD? If not (most likely the case), you need to check the
connectivity to FMC.

If you are sure that communication is allowed and nothing changed for FTD
to FMC, try to restart sftunnel on FTD with command pmtool restartbyid
sftunnel

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Re: Deployment failed due to timeout collecting policies and objects,

bibek.deo — Tue, 26 Jan 2021 14:56:56 GMT

HI,

FTD is communicating with FMC on port 8305, I have a pair of FTDs in active/standby , Have tried switching FTDs .

Still I am getting same error

Thanks

Re: Deployment failed due to timeout collecting policies and objects,

Mohammed al Baqari — Wed, 27 Jan 2021 06:22:20 GMT

Hi,

In expert mode, use the command tail -f /var/log/message. Push the policies
after that and monitor the output to see where it's exactly failing.

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Re: Deployment failed due to timeout collecting policies and objects,

bibek.deo — Wed, 27 Jan 2021 18:53:58 GMT

HI,

Unfortunately , nothing is happening, - Can your share me document to De-register sensors in HA from FMC also document to reset the FMC to default config

Thanks