topic Re: ASA upgrade error in Network Security

ASA upgrade error

MohamedSamer47595 — Wed, 14 Apr 2021 09:22:33 GMT

I am trying to upgrade the ASA from 9.13 to 9.14 but I get the attached errors, can you help me with that?

Re: ASA upgrade error

Marvin Rhoads — Wed, 14 Apr 2021 11:33:54 GMT

What hardware is your ASA running on?

Re: ASA upgrade error

MohamedSamer47595 — Wed, 14 Apr 2021 11:45:31 GMT

it's FPR1150-ASA-K9

Re: ASA upgrade error

Marvin Rhoads — Wed, 14 Apr 2021 12:45:48 GMT

OK, you're using the correct image and procedure for that platform.

https://www.cisco.com/c/en/us/td/docs/security/asa/upgrade/asa-upgrade/asa-appliance-asav.html#topic_gjl_zrj_cjb

It's possible the download is corrupted. How did you copy it onto the ASA? Can you verify your downloaded copy MD5 checksum with what's published on cisco.com?

https://software.cisco.com/download/home/286323330/type/280775065/release/9.14.2%20Interim?catid=268438162

You might also try the latest interim - 9.14(2)13

Re: ASA upgrade error

MohamedSamer47595 — Wed, 14 Apr 2021 13:05:02 GMT

the Md5 value matches the one on cisco dowload center, I used tftp.

c9a9e873a422d7652ca5e19e2a18daa2

Okay, I will try the interim 9.14(2)13

Re: ASA upgrade error

MohamedSamer47595 — Wed, 14 Apr 2021 15:04:59 GMT

I tried this version 9.14(2)13 but I got the same error!

Re: ASA upgrade error

balaji.bandi — Wed, 14 Apr 2021 19:39:20 GMT

try troubleshoot :

https://www.cisco.com/c/en/us/td/docs/security/asa/fxos/troubleshoot/asa-fxos-troubleshoot/system_recovery.html