topic Reset Password issue in Network Security

Reset Password issue

ahmedalnomrsy1720 — Wed, 05 May 2021 12:30:43 GMT

Hello all,

needed assist to handle task of password recovery for FTD 4100 ..

My case is that i have HA between two FTD 4100 handle traffic and managed by FMCv

what is the best solution to recovery password of FTDs with out interrupt the traffic

Re: Reset Password issue

Rob Ingram — Wed, 05 May 2021 12:35:45 GMT

@ahmedalnomrsy1720

If the FTD's are setup in HA, you can failover traffic to one appliance whilst you reset the password on the other device. Traffic should not be interrupted as the FTD's are setup to be HA. To be on the safe side, do the work out of hours and double check the failover status before you do the work.

Here is the guide to reset the password on a FPR-4100 hardware device.

https://www.cisco.com/c/en/us/support/docs/security/firepower-9300-security-appliance/200491-Password-Recovery-Procedure-For-FirePOWE.html

Re: Reset Password issue

ahmedalnomrsy1720 — Wed, 05 May 2021 12:50:06 GMT

@Rob Ingram

what do you mean by failover traffic to one appliance ,is to break HA ? and begin with standby unit.

and what will happen when reset password of standby unit , need to add these FTD to managed by FMC ?

appreciate your explain the process..

thanks..