Can't connect to VPN office from my mac.

DanielSubandi — Wed, 25 Aug 2021 12:03:46 GMT

Hi Cisco team,

my anyconnect can not connect to my office VPN. The message is :

"AnyConnect cannot confirm it is connected to your secure gateway. The local network may not be trustworthy. Please try another network."

Here I show my xml.

<?xml version="1.0" encoding="UTF-8"?>

<AnyConnectLocalPolicy xmlns="http://schemas.xmlsoap.org/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:s$

<BypassDownloader>false</BypassDownloader>

<ExcludeFirefoxNSSCertStore>false</ExcludeFirefoxNSSCertStore>

<ExcludePemFileCertStore>false</ExcludePemFileCertStore>

<ExcludeWinNativeCertStore>false</ExcludeWinNativeCertStore>

<FipsMode>false</FipsMode>

<RestrictHelpWebDeploy>false</RestrictHelpWebDeploy>

<RestrictLocalizationWebDeploy>false</RestrictLocalizationWebDeploy>

<RestrictPreferenceCaching>false</RestrictPreferenceCaching>

<RestrictResourceWebDeploy>false</RestrictResourceWebDeploy>

<RestrictScriptWebDeploy>false</RestrictScriptWebDeploy>

<RestrictServerCertStore>false</RestrictServerCertStore>

<RestrictTunnelProtocols>false</RestrictTunnelProtocols>

<RestrictWebLaunch>false</RestrictWebLaunch>

<StrictCertificateTrust>false</StrictCertificateTrust>

</AnyConnectLocalPolicy>

Can you help me?

regards,

Daniel

Re: Can't connect to VPN office from my mac.

Marius Gunnerud — Wed, 25 Aug 2021 20:53:12 GMT

In the AnyConnect app window, if you click the settings button at the bottom right , is "Block connection to untrusted servers" selected? If so, unselect it and try to connect again.

Re: Can't connect to VPN office from my mac.

DanielSubandi — Thu, 26 Aug 2021 02:47:25 GMT

Hi Marius, in anyconnect app I only check "minimize anyconnect on VPN connect". Is there anything can I do?

Re: Can't connect to VPN office from my mac.

Marius Gunnerud — Fri, 27 Aug 2021 20:13:03 GMT

Could you doublecheck the file .anyconnect located under /Users/<username> and see if the following entry is present:

<BlockUntrustedServers>false</BlockUntrustedServers></ControllablePreferences>

If the entry is present, I suggest running debug webvpn on the VPN headend while you try to connect. What device is AnyConnect connecting to (ASA, FTD, router, etc.)?

topic Can't connect to VPN office from my mac. in Network Security

Can't connect to VPN office from my mac.

Re: Can't connect to VPN office from my mac.

In the AnyConnect app window, if you click the settings button at the bottom right , is "Block connection to untrusted servers" selected? If so, unselect it and try to connect again.

Re: Can't connect to VPN office from my mac.

Re: Can't connect to VPN office from my mac.