Problem deploy cisco FMC

e.daurembekov — Tue, 28 Sep 2021 09:02:20 GMT

Please help, after update Snort Rule 2021-09-22-001-vrt

Log

=========SNORT APPLY=========
Sep 24 03:48:59 Finished Export for AccessControl
Sep 24 03:48:59 Starting Export for ARC
Sep 24 03:48:59 Finished Export for ARC
Sep 24 03:48:59 Starting Export for Beaker
Sep 24 03:48:59 Finished Export for Beaker
Sep 24 03:48:59 Starting Export for Geolocation
Sep 24 03:48:59 Finished Export for Geolocation
Sep 24 03:48:59 Starting Export for Onbox
Sep 24 03:48:59 Finished Export for Onbox
Sep 24 03:48:59 Starting Export for SFDataCorrelator
Sep 24 03:48:59 Finished Export for SFDataCorrelator
Sep 24 03:48:59 Starting Export for SFTunnel
Sep 24 03:48:59 Finished Export for SFTunnel
Sep 24 03:48:59 Starting Export for SensorClustering
Sep 24 03:48:59 Finished Export for SensorClustering
Sep 24 03:48:59 Starting Export for StateSharing
Sep 24 03:48:59 Finished Export for StateSharing
Sep 24 03:48:59 Starting Export for Snort

Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d508a897f/so_rules) with rcode 23
stdout:
stderr: rsync: link_stat "/ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3" failed: No such file or directory (2)
rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]

========= CLI APPLY =========

========= INFRASTRUCTURE MESSAGES =========
errorString : Sep 24 03:48:59 Finished Export for AccessControl
Sep 24 03:48:59 Starting Export for ARC
Sep 24 03:48:59 Finished Export for ARC
Sep 24 03:48:59 Starting Export for Beaker
Sep 24 03:48:59 Finished Export for Beaker
Sep 24 03:48:59 Starting Export for Geolocation
Sep 24 03:48:59 Finished Export for Geolocation
Sep 24 03:48:59 Starting Export for Onbox
Sep 24 03:48:59 Finished Export for Onbox
Sep 24 03:48:59 Starting Export for SFDataCorrelator
Sep 24 03:48:59 Finished Export for SFDataCorrelator
Sep 24 03:48:59 Starting Export for SFTunnel
Sep 24 03:48:59 Finished Export for SFTunnel
Sep 24 03:48:59 Starting Export for SensorClustering
Sep 24 03:48:59 Finished Export for SensorClustering
Sep 24 03:48:59 Starting Export for StateSharing
Sep 24 03:48:59 Finished Export for StateSharing
Sep 24 03:48:59 Starting Export for Snort

PrepareExportAppConfigFailed: : Please refer action_queue.log file for more details;
errorCode : device_failure_configuration
DeploymentException : {"errStackTrace":{"-file":"/ngfw/usr/local/sf/bin/policy_apply.pl","-stacktrace":"Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d508a897f/so_rules) with rcode 23\nstdout: \nstderr: rsync: link_stat \"/ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]\n\n at /ngfw/usr/local/sf/bin/policy_apply.pl line 195\n","-text":"Sep 24 03:49:05 Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d508a897f/so_rules) with rcode 23\nstdout: \nstderr: rsync: link_stat \"/ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]\n\n\n","-package":"main","-line":195},"status":{"error_message":"Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d508a897f/so_rules) with rcode 23\nstdout: \nstderr: rsync: link_stat \"/ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]\n\n","device_error":{"csmArgsList":[{"value":"Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d508a897f/so_rules) with rcode 23\nstdout: \nstderr: rsync: link_stat \"/ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]\n\n","key":"DeploymentError"}],"error_code":"device_failure_configuration"}}}
posArguments : DeploymentError;;;Sep 24 03:48:59 copytree failed: (/ngfw/usr/bin/rsync -a -L -K -O --no-owner --no-group --no-perms --safe-links /ngfw/var/cisco/deploy/sandbox/modulepack-pkg/so_rules/850cbf45fbf37966f62bc41780c050c3 /ngfw/var/cisco/deploy/sandbox/exported-files/var/sf/detection_engines/6e9f3a88-fb89-11e9-b0e5-212d5,

================================================================

Transaction ID: 94489283403
Device UUID: ccd5023c-fb88-11e9-8817-e312508a897f

Re: Problem deploy cisco FMC

Chakshu Piplani — Tue, 28 Sep 2021 10:52:27 GMT

If you are getting a failure in subsequent deployments as well I would suggest you to contact TAC as they can revert to the old SRU update, and then help you re-install this one, as I'm suspecting this to be an issue due to SRU, which is causing the deploy to fail.

Regards,

Chakshu

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Re: Problem deploy cisco FMC

e.daurembekov — Tue, 28 Sep 2021 11:55:40 GMT

is it possible to apply the configuration without this error, can't change configuration ftd

Re: Problem deploy cisco FMC

Chakshu Piplani — Tue, 28 Sep 2021 19:15:52 GMT

I do see the new SRU came out today Cisco_Firepower_SRU-2021-09-28-001-vrt.sh.REL.tar, try installing that on FMC and then push a deployment.

Regards,

Chakshu

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Re: Problem deploy cisco FMC

e.daurembekov — Wed, 29 Sep 2021 03:26:26 GMT

Thank you!

SRU-2021-09-28-001-vrt.sh solved a problem

topic Problem deploy cisco FMC in Network Security

Problem deploy cisco FMC

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Re: Problem deploy cisco FMC