topic Re: Cisco User Agent in FMC 7.0.1 in Network Security

Cisco User Agent in FMC 7.0.1

laurathaqi — Fri, 25 Mar 2022 13:43:09 GMT

Dear community,

Will I be able to still use Cisco User Agent, if I upgrade my FMC from 6.6.5 to 7.0.1?

Looking forward to hearing from you.

Thank you,

Laura

Re: Cisco User Agent in FMC 7.0.1

Rob Ingram — Fri, 25 Mar 2022 13:51:45 GMT

@laurathaqi no it's been depreciated, you need to use ISE/ISE-PIC to learn the IP/User bindings.

You cannot upgrade a Firepower Management Center with user agent configurations to Version 6.7.0+.

Version 6.6.0/6.6.x is the last release to support the Cisco Firepower User Agent software as an identity source. You should switch to Cisco Identity Services Engine/Passive Identity Connector (ISE/ISE-PIC). To convert your license, contact Sales.

https://www.cisco.com/c/en/us/td/docs/security/firepower/670/relnotes/firepower-release-notes-670/features.html#Cisco_Concept.dita_113a49fd-b57e-4d83-ab25-a16a7e060804

https://www.cisco.com/c/en/us/products/collateral/security/firesight-management-center/bulletin-c25-744508.html

Re: Cisco User Agent in FMC 7.0.1

balaji.bandi — Fri, 25 Mar 2022 13:51:33 GMT

May be worth visiting this :

https://www.cisco.com/c/en/us/products/collateral/security/firesight-management-center/bulletin-c25-744508.html

Re: Cisco User Agent in FMC 7.0.1

laurathaqi — Fri, 25 Mar 2022 14:00:45 GMT

@Rob Ingram @balaji.bandi

Thank you for your much appreciated feedback!

Wanted to fix the "Smart License Monitor - Smart Agent communication error with the Smart Licensing cloud", were field notice https://www.cisco.com/c/en/us/support/docs/field-notices/721/fn72103.html recommended to jump directly to 7.0.1 for the issue to get fixed. But now I see I can't due to still using User Agent on FMC Virtual version 6.6.5.

On the link that @balaji.bandi shared, I read that customers with FMCv25 can get ISE-PIC at no cost, I will proceed with this option for now and see if I can upgrade to ISE-PIC without any additional cost.

Many thanks,

Laura