ASDM cannot be accessed - SSL issue

StephenZim — Fri, 08 Apr 2022 21:51:38 GMT

ASA 5516

Cisco ASA software version 9.6(4)41

Device manager version 7.9(1)

I've been unable to access the ASDM through the ASDM-IDM nor https. When I try to login, it throws "unable to launch device manager IP #.#.#.#". When I view the Java log, I find this:

javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateRevokedException: Certificate has been revoked, reason: CESSATION_OF_OPERATION

Our company recently installed the latest certificates from GoDaddy onto the servers and the ASA. There were two certificates included, a GoDaddy G2 cert and the other an SSL cert specific to the on-prem hardware. I believe the new GoDaddy G2 certificate was not installed on the ASA.

We only have access through CLI.

How do we install the GoDaddy G2 certificate and make sure it's used for SSL?

topic ASDM cannot be accessed - SSL issue in Network Security

ASDM cannot be accessed - SSL issue

Re: ASDM cannot be accessed - SSL issue