topic Re: Smart agent communication error in Network Security

Smart agent communication error

mze — Mon, 02 May 2022 10:28:35 GMT

On FMC critical alert

Re: Smart agent communication error

Rob Ingram — Thu, 21 Apr 2022 13:12:10 GMT

@mze refer to this cisco field notice

https://www.cisco.com/c/en/us/support/docs/field-notices/721/fn72103.html

Cisco has decommissioned the root certificate, either upload the new root certificate or upgrade.

Re: Smart agent communication error

mze — Mon, 02 May 2022 10:29:00 GMT

thanks Rob

Re: Smart agent communication error

Rob Ingram — Thu, 21 Apr 2022 13:41:29 GMT

@mze that package is not valid for the current version you are running. Download the version 6.6.5.2 or 7.0.1 (which is the current gold star recommended version). It would be quicker to replace the certificate as per the link to resolve you initial issue.