topic Re: Firepower Cloud Services/Smart license - Region Issue in Network Security

Firepower Cloud Services/Smart license - Region Issue

KiloBravo — Wed, 24 Feb 2021 17:28:40 GMT

Have a couple of firepower devices in HA , managed by FDM. I'm trying to add a token for smart licensing registration however I can't seem to see or select any option other than 'US region'. This is happening under both the cloud services registration and also the smart licensing page. Attached a couple of screenshots.

These are 2140's running 6.6.1.

any ideas?

Re: Firepower Cloud Services/Smart license - Region Issue

Arun2022 — Thu, 02 Jun 2022 04:02:17 GMT

Hi Experts, I am facing the same issue as well. Any solutions?

Re: Firepower Cloud Services/Smart license - Region Issue

Jitendra Kumar — Thu, 02 Jun 2022 07:28:43 GMT

You should have to Open a ticket for that they will suggest you may be there need to change on your account.

Thanks,

Jitendra

Re: Firepower Cloud Services/Smart license - Region Issue

jocke9292 — Mon, 04 Jul 2022 11:22:45 GMT

Was on 6.6.x something out of the box. Updated to 7.x something and was able to choose between more than US region

Re: Firepower Cloud Services/Smart license - Region Issue

Arun2022 — Mon, 04 Jul 2022 23:00:43 GMT

The issue is resolved in 6.6.5

Re: Firepower Cloud Services/Smart license - Region Issue

predragigric — Thu, 23 Feb 2023 12:18:12 GMT

Make sure NTP is configured or at least that system clock is set up correctly. Otherwise cloud lookups using https will fail.