topic Re: database monetdb unavailable. The data correlator process termina in Network Security

database monetdb unavailable. The data correlator process terminated

unclejester — Wed, 27 Apr 2022 14:41:43 GMT

Hello my FMC installation 7.1.0 has recently crashed after running a rule update for a week. I rebooted and although the console is usable I'm unable to access information on security and traffic events. Looks like its its a bug, but I'm unable to move forward.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw88176. Backups are failing, and I thought upgrading it to the latest version would resolve the situation but unfortunately it fails the readiness test, see attached. Stuck at the moment as I don't have a TAC contract. Please advise on fixing this issue thanks.

Re: database monetdb unavailable. The data correlator process termina

unclejester — Mon, 09 May 2022 10:51:53 GMT

Cisco TAC script to rebuild the monetdb worked. Transpired that partner support includes TAC.

Re: database monetdb unavailable. The data correlator process termina

nicholas183183 — Fri, 22 Jul 2022 07:16:26 GMT

I have upgrade FMC to 7.2, it has same issue too.

Nicholas

Re: database monetdb unavailable. The data correlator process termina

lizard8521 — Wed, 16 Nov 2022 09:30:31 GMT

Today I got the same error after restarting FMC version 7.1.0. Tell me the script to fix this error! Thanks!

Re: database monetdb unavailable. The data correlator process termina

ron.vegt — Thu, 22 Dec 2022 08:12:17 GMT

What's the script to rebuild the monetdb ?

Re: database monetdb unavailable. The data correlator process termina

ciscotech — Thu, 11 Jan 2024 22:06:02 GMT

In the past when working with Cisco TAC they had me upload a file called monetdb_helper to fix the problem