topic Re: Firepower Useragent status monitoring? in Network Security

Firepower Useragent status monitoring?

PacketSpartan — Mon, 25 Jul 2022 20:03:41 GMT

Hi All, we use Firepower user agent to retrieve login information for users, however recently we stopped receiving user information.

We had to remove the DC servers from the useragent and then add them back in again, as they were in an unavailable state. My question is there a way to monitor the status of the useragent? either on the FMC or on the Servers where the Useragent is installed?

Thank you in advance.

Re: Firepower Useragent status monitoring?

Marvin Rhoads — Tue, 26 Jul 2022 04:03:27 GMT

There's no direct way that I'm aware of. Indirectly you could check that the service is running and that the SQL Express database file is being updated.

Re: Firepower Useragent status monitoring?

PacketSpartan — Tue, 26 Jul 2022 08:57:30 GMT

Thanks Marvin, will see if this is something the Windows team can monitor for us 🙂