topic Re: ASA VM Support contract in Network Security

ASA VM Support contract

manvik — Mon, 05 Sep 2022 09:36:25 GMT

I am using Cisco Fiewpower, on top if ASA VM OS running. Cisco Support available for the firepower device. Will this device's support contract cover the ASA VM too or should I take separate support contract for ASA VM.

Re: ASA VM Support contract

Rob Ingram — Mon, 05 Sep 2022 09:38:10 GMT

@manvik you'd need to purchase support for the ASAv.

Re: ASA VM Support contract

Marvin Rhoads — Mon, 05 Sep 2022 13:31:05 GMT

@manvik I infer from your question that you are running ASA software image on Firepower hardware appliance. In that case, no additional support contract is required for the ASA software.

That's assuming you purchased the Firepower hardware with the right support contract part number indicating that it is running ASA software (and did not, for example, buy an appliance with FTD software and later convert it).