topic Re: FMC problem on GEODB update in Network Security

FMC problem on GEODB update

mohsen.houshyar. — Sun, 18 Sep 2022 09:27:12 GMT

I am on FMC 7.0.4
Geolocation update has problem with installing Cisco_Firepower_GEODB_Update-2022-09-12-101.sh.REL.tar
I Update geolocation in updates panel and tasks show me installation was successful. but Running geolocation update version: None
The file exist in /var/sf/updates.
What is the problem?!

Re: FMC problem on GEODB update

ochouxoumis — Mon, 19 Sep 2022 07:18:32 GMT

I have the same problem in version 6.4.0.15

Re: FMC problem on GEODB update

kicmar — Mon, 19 Sep 2022 11:50:50 GMT

Same issue for us, on FMC2600 running 7.0.4, and virtual FMC running 7.0.4. For whatever reason, everything is ok on our other FMC2600, but running 7.0.1.1

Re: FMC problem on GEODB update

GP-ITO-BCS-OPS — Mon, 19 Sep 2022 13:17:59 GMT

I have the same problem in FMC version 7.1.0.1 / FTD version 7.0.4

Re: FMC problem on GEODB update

Chakshu Piplani — Tue, 20 Sep 2022 05:08:52 GMT

Hello everyone,

So far this is a cosmetic defect, however if there are changes I will keep you posted on this thread.

Regards,

Chakshu

Do rate helpful posts!

Re: FMC problem on GEODB update

Chakshu Piplani — Tue, 20 Sep 2022 11:08:19 GMT

Bug opened for this https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwd05566

Regards,

Chakshu

Do rate helpful posts!

Re: FMC problem on GEODB update

joedansereau — Tue, 20 Sep 2022 16:58:53 GMT

mine (FMC 7.0.4) also shows none, it is also showing the wrong country for detected IP addresses (US only connections)

Re: FMC problem on GEODB update

revenant — Fri, 23 Sep 2022 08:15:07 GMT

I don't think this is cosmetic issue. We are on 7.0.4 and after installation of Cisco_Firepower_GEODB_Update-2022-09-12-101 FMC is trying to re-install Cisco_Firepower_GEODB_Update-2022-08-23-100 which ends in a endless loop.

The only way to stop this is to copy Cisco_Firepower_GEODB_Update-2022-08-23-100 to FMC and install it via CLI with force flag.

Unfortunately, the force installation does not work for Cisco_Firepower_GEODB_Update-2022-09-12-101.

Are there any news with the bug?

Re: FMC problem on GEODB update

kicmar — Fri, 23 Sep 2022 12:42:18 GMT

I can share same comment as revenant.

FMC went into continous loop of installing GEODB_Update-2022-08-23-100 due to this bug. Only way to stop it is to force installation of this Oct update.

Cisco TAC is not really helpful to resolve this.

Any idea on when this will be corrected ?

Re: FMC problem on GEODB update

brentb9193 — Wed, 28 Sep 2022 13:16:52 GMT

We are running 7.0.2 and are also affected by this. Any updates?

Re: FMC problem on GEODB update

kicmar — Wed, 28 Sep 2022 13:20:50 GMT

I was told by TAC that for now, the only way to resolve problem is to do workaround with manually force installation of GEODB_Update-2022-08-23-100.

Estimated time to fix the problem is unknown at this point.

Re: FMC problem on GEODB update

brentb9193 — Wed, 28 Sep 2022 13:52:44 GMT

@kicmar wrote:
I was told by TAC that for now, the only way to resolve problem is to do workaround with manually force installation of GEODB_Update-2022-08-23-100.
Estimated time to fix the problem is unknown at this point.

So is the issue just cosmetic as they stated or is it actually impacting Geo-location?

Re: FMC problem on GEODB update

paulocesarcsa — Wed, 28 Sep 2022 17:26:07 GMT

I have the same issue. FMC version 7.0.4. The FMC is trying to install GEODB_Update-2022-08-23-100 version many times during the day.

Re: FMC problem on GEODB update

paveljanik — Thu, 29 Sep 2022 19:51:05 GMT

Try update to the new 2022-09-22-100. It fixed the problem on my systems.

Re: FMC problem on GEODB update

Marvin Rhoads — Tue, 04 Oct 2022 13:08:41 GMT

I confirmed it is fixed with the 2022-09-22-100 release. It can be uploaded directly via FMC or downloaded here and then installed:

https://software.cisco.com/download/home/286259687/type/286321931/release/GeoDB