WUG Monitoring Alert on ASA 5525

fabc1 — Fri, 28 Oct 2022 09:43:28 GMT

Hi guys,

Appreciate if you could help to give ideas on how to fix or where to check for our issue.

Recently we kept receiving alert from WhatsUp Gold (WUG) monitoring tool mentioned that device and interfaces are down even though it is not actually the case. The devices and interfaces are actually up and working normally. Alert as below details:

Incident summary:

Down at least 20 min - (ASA Firewall - Cisco Firewall - (<IP>)

Description Details:

Monitors that are down include: Interface(11) Adaptive Security Appliance 'Internal-Data0/1' interface,

Interface(8) Adaptive Security Appliance 'GigabitEthernet0/5' interface,

Interface(15) Adaptive Security Appliance 'nlp_int_tap' interface,

Interface(13) Adaptive Security Appliance 'mgmt_plane_int_tap' interface,

Interface(12) Adaptive Security Appliance 'cplane' interface,

Interface(5) Adaptive Security Appliance 'GigabitEthernet0/2' interface,

Interface(2) Adaptive Security Appliance 'asa_mgmt_plane' interface,

Interface(7) Adaptive Security Appliance 'GigabitEthernet0/4' interface,

Interface(6) Adaptive Security Appliance 'GigabitEthernet0/3' interface,

Interface(17) Adaptive Security Appliance 'DMZ' interface (<IP>),

Interface(16) Adaptive Security Appliance 'INSIDE' interface (<IP>),

Interface(3) Adaptive Security Appliance 'OUTSIDE' interface (<IP>), Ping

The alert started to trigger the WUG since 2 days ago, after we have done VPN migration from ASA to Fortigate. Before this no alert has been received on this. appreciate your advice thanks!!!

topic WUG Monitoring Alert on ASA 5525 in Network Security

WUG Monitoring Alert on ASA 5525