ASDM Launcher hangs

ajaykrishnan — Wed, 03 May 2023 16:28:03 GMT

Using JRE version 1.8.0_371 Java HotSpot(TM) 64-Bit Server VM
User home directory = C:\Users\Administrator
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
q: hide console
s: dump system properties
----------------------------------------------------
Application Logging Started at Wed May 03 12:26:14 EDT 2023
---------------------------------------------
Local Launcher Version = 1.9.0
Local Launcher Version Display = 1.9(0)
OK button clicked
Trying for ASDM Version file; url = https://10.70.6.10/admin/
Server Version = 7.13(1)
Server Launcher Version = 1.9.0, size = 880128 bytes
Launcher version checking is successful.
invoking SGZ Loader..
Cache location = C:/Users/Administrator/.asdm/cache
2023-05-03 12:26:46,215 [ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
0 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
2023-05-03 12:26:46,246 [ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cn1@523e45e7
31 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cn1@523e45e7
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cn1@523e45e7
Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NullPointerException
at dlv.<init>(dlv.java:215)
at dh6.<init>(dh6.java:134)
at c1u$a.<init>(c1u$a.java:566)
at c1u.<init>(c1u.java:107)
at com.cisco.pdm.util.Env.getCurrentUser(Env.java:622)
at nt.a(nt.java:2146)
at nt.a(nt.java:181)
at nt.a(nt.java:141)
at com.cisco.pdm.PDMApplet.start(PDMApplet.java:156)
at com.cisco.nm.dice.loader.Loader$1.run(Unknown Source)

Re: ASDM Launcher hangs

manabans — Tue, 09 May 2023 02:42:29 GMT

ASDM usually reports exceptions when ASA and ASDM versions are not compatible. Refer to the below document to verify the compatible version,
https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html

topic Re: ASDM Launcher hangs in Network Security

ASDM Launcher hangs

Re: ASDM Launcher hangs