topic Re: Error Upload failed: Update is not a signed package on FMC in Network Security

Error Upload failed: Update is not a signed package on FMC

CiscoBrownBelt — Thu, 11 May 2023 18:19:43 GMT

Attempting to upload 7.2.4 FTD software to FMC but keep getting the error below. Any help?

Error

Upload failed: Update is not a signed package.

Re: Error Upload failed: Update is not a signed package on FMC

Rob Ingram — Thu, 11 May 2023 18:34:58 GMT

@CiscoBrownBelt the upgrade packages are signed tar archives (.tar), did you untar the package file before uploading? If so, don't untar the upgrade package before uploading.

Re: Error Upload failed: Update is not a signed package on FMC

CiscoBrownBelt — Fri, 12 May 2023 12:05:04 GMT

Hi Rob. No I didn't. None of the FTD files I have are .tar they are .mf and .vmdk

Looks like I have to use the upgrade .tar file? Will that work for FTD and a FTDv?

Re: Error Upload failed: Update is not a signed package on FMC

Rob Ingram — Fri, 12 May 2023 12:31:57 GMT

Hi @CiscoBrownBelt Do not untar signed upgrade packages.

It's a different package for the physical FTD hardware and the FTDv.

Example:-

Cisco 1000 upgrade - Cisco_FTD_SSP_FP1K_Upgrade-7.2.4-165.sh.REL.tar
Cisco 2100 upgrade - Cisco_FTD_SSP_FP2K_Upgrade-7.2.4-165.sh.REL.tar
Virtual upgrade - Cisco_FTD_Upgrade-7.2.4-165.sh.REL.tar

Re: Error Upload failed: Update is not a signed package on FMC

Marius Gunnerud — Fri, 12 May 2023 12:48:30 GMT

The .mf and .vmdk are just for the initial installation of FTDv. Once the FTDs are installed and setup you only use the .tar file (unpacked) to perform upgrades.

Re: Error Upload failed: Update is not a signed package on FMC

CiscoBrownBelt — Fri, 12 May 2023 13:58:13 GMT

Awesome thanks!

Re: Error Upload failed: Update is not a signed package on FMC

CiscoBrownBelt — Fri, 12 May 2023 13:58:33 GMT

Great thanks!

Re: Error Upload failed: Update is not a signed package on FMC

Dksmith — Mon, 15 May 2023 21:32:14 GMT

I am getting the same error when trying to upload the .SPA file to the FMC to upgrade.

Re: Error Upload failed: Update is not a signed package on FMC

Marvin Rhoads — Tue, 16 May 2023 03:56:40 GMT

The .SPA files are for Firepower Chassis Manager only. For upgrades on FMC use the .tar.gz upgrade files.

Re: Error Upload failed: Update is not a signed package on FMC

Dksmith — Tue, 16 May 2023 12:05:44 GMT

Ahh, that was it! In the past, I was thinking I could get the appliance and FMC upgrades from the same page. Thanks Marvin!

Re: Error Upload failed: Update is not a signed package on FMC

CiscoBrownBelt — Wed, 17 May 2023 13:01:57 GMT

What about updating the VDB. Do you think that is not necessary if not upgrading the FMC software? Any potential issues when just updating the VDB and not FMC?

Re: Error Upload failed: Update is not a signed package on FMC

Mountain Man — Fri, 28 Jul 2023 23:26:27 GMT

I plan to upgrade Virtual FMC from 7.0 to 7.2 and downloaded the file: Cisco_Secure_FW_Mgmt_Center_Virtual_VMware-7.2.4-169.tar.gz to local drive and then try to upload it to FMC, I got the same error:

Error

Upload failed: Update is not a signed package.

What is wrong or what should I do to fix it?

Re: Error Upload failed: Update is not a signed package on FMC

Marius Gunnerud — Sat, 29 Jul 2023 06:22:51 GMT

If you are trying to upgrade the FMC that is not the image you need. Download the following from cisco.com and it should work.

In the future please open a new discussion instead of piggybacking on an existing discussion, this so it is easier to follow your issue and correct answers will can be assigned to the experts helping you.