topic Re: Upgrading and backup Cisco Security Manager 4.24 to 4.25 and 4.26 in Network Security https://community.cisco.com/t5/network-security/upgrading-and-backup-cisco-security-manager-4-24-to-4-25-and-4/m-p/4866175#M1102241 <P>The database restart service restarted with a delay.<BR />After successful installation of version 4.25 and reboot of the machine, the new "<STRONG>Cisco Security Manager AUS database engine</STRONG>" service did not restart.<BR />I had to reboot the machine several times so that the service could also restart.<BR />This allowed me to consider the problem as solved.</P> Mon, 03 Jul 2023 07:23:45 GMT MJ666 2023-07-03T07:23:45Z Upgrading and backup Cisco Security Manager 4.24 to 4.25 and 4.26 https://community.cisco.com/t5/network-security/upgrading-and-backup-cisco-security-manager-4-24-to-4-25-and-4/m-p/4843347#M1100893 <P>Good morning Team,</P> <P>On VM test running Windows2016, I am migrating CSM 4.25 from <BR />version 4.24.<BR />The migration went off without a hitch<BR />(I've got all my appliances back and can handle them without any problems).</P> <P>When I decide to migrate to CSM 4.26, the installation doesn't work.<BR />I receive the</P> <P>message1 <BR />"CSM is executing backup for 4.25 before proceeding with the upgrade installation under C:\PROGRA~2\425_Backup.<BR />Do not delete or rename the backup folder until the update is complete" --&gt;OK</P> <P>message2<BR />"Backup process failed.<BR />Please raise a TAC case by attaching\automaticbackup in Zip format."</P> <P>How to debug it?</P> <P>Thank you</P> Fri, 26 May 2023 12:15:55 GMT https://community.cisco.com/t5/network-security/upgrading-and-backup-cisco-security-manager-4-24-to-4-25-and-4/m-p/4843347#M1100893 MJ666 2023-05-26T12:15:55Z Re: Upgrading and backup Cisco Security Manager 4.24 to 4.25 and 4.26 https://community.cisco.com/t5/network-security/upgrading-and-backup-cisco-security-manager-4-24-to-4-25-and-4/m-p/4866175#M1102241 <P>The database restart service restarted with a delay.<BR />After successful installation of version 4.25 and reboot of the machine, the new "<STRONG>Cisco Security Manager AUS database engine</STRONG>" service did not restart.<BR />I had to reboot the machine several times so that the service could also restart.<BR />This allowed me to consider the problem as solved.</P> Mon, 03 Jul 2023 07:23:45 GMT https://community.cisco.com/t5/network-security/upgrading-and-backup-cisco-security-manager-4-24-to-4-25-and-4/m-p/4866175#M1102241 MJ666 2023-07-03T07:23:45Z