https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4871310#M1102503 <P>Another thing to check is the VDB version on the FTDs and if it matches that which is installed on the FMC.</P> Mon, 10 Jul 2023 21:23:46 GMT Marius Gunnerud 2023-07-10T21:23:46Z https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870246#M1102436 <P>Good day All</P><P>I have FMC and FTD issue. The sftunnel is established between them however, when i try to deploy from FMC i keep getting this error message " Deployment failed due to failure in retrieving running config info from device. Please check connectivity with the device and retry deployment"</P><P>please anyone with a resolution guide. please help.</P> Sat, 08 Jul 2023 22:30:50 GMT https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870246#M1102436 ernycciers 2023-07-08T22:30:50Z https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870351#M1102438 <P>&nbsp;</P> <P>&nbsp; - Check&nbsp;<SPAN><STRONG> /var/opt/CSCOpx/MDC/log/operation/vmsbesvcs.log</STRONG> , <EM>when that happens&nbsp; ,&nbsp;</EM></SPAN></P> <P><SPAN>&nbsp;M.</SPAN></P> Sun, 09 Jul 2023 09:48:45 GMT https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870351#M1102438 Mark Elsen 2023-07-09T09:48:45Z https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870503#M1102442 <P>Make sure the date and time are correct in both the FTD and the FMC and then try to check the secure tunnel on the FTD with the "sftunnel_status.pl" and if it shows down then try to restart it by running the "manage_procs.pl" and select option number 3. These tools need to be run from the expert mode.</P> Sun, 09 Jul 2023 22:45:34 GMT https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4870503#M1102442 Aref Alsouqi 2023-07-09T22:45:34Z https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4871310#M1102503 <P>Another thing to check is the VDB version on the FTDs and if it matches that which is installed on the FMC.</P> Mon, 10 Jul 2023 21:23:46 GMT https://community.cisco.com/t5/network-security/deployment-failed-due-to-failure-in-fmc-ver-6-4-0-14/m-p/4871310#M1102503 Marius Gunnerud 2023-07-10T21:23:46Z