topic Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi in Network Security

Error when trying to untar cisco FMC virtual vmware image 7.2.4 file

ahmed eissa — Sun, 20 Aug 2023 06:55:51 GMT

I faced the attached error when trying to open or untar Cisco FMC virtual VMware image 7.2.4 file

I have downloaded cisco FTD image 7.2.4 also faces the same issue

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

Kasun Bandara — Sun, 20 Aug 2023 07:06:37 GMT

@ahmed eissa today i have seen many reports on cisco downloading issues and corrupted files. Contact your local cisco team and contact TAC for the same.

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

Leo Laohoo — Sun, 20 Aug 2023 07:49:36 GMT

Do not waste any time by contacting Cisco TAC. Whatever someone did over the weekend is beyond any control of TAC. This is the fourth thread that talks about corrupted file getting downloaded. Escalate and reach out to your Cisco Account Manager because this could be something bigger.

The other threads are:

Most importantly:

DO NOT DOWNLOAD ANYTHING until this is sorted.
If the file(s) have already been downloaded, do not make any attempts to unpack them.
I do not even want to spell out what needs to happen if the file(s) have been unpacked.

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

Naresh Ginjupalli — Mon, 21 Aug 2023 05:42:52 GMT

Issue is resolved with the downloads page. Please refer to this link for more details : https://community.cisco.com/t5/network-access-control/ise-patch-downloads-broken/m-p/4908178/thread-id/583514

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

gavin.hines — Thu, 07 Sep 2023 16:40:06 GMT

Hi, we have tried downloading ise patches for last couple of days, same issues...looks like whatever they fixed is now broken again??

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

Naresh Ginjupalli — Thu, 07 Sep 2023 17:12:54 GMT

Can we know since when you are facing this and what patches have you downloaded ?

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

gavin.hines — Thu, 07 Sep 2023 17:20:14 GMT

Running is 3.1 been trying to download patch version 6 when trying to install patch sha512 check fails doesn't match what's on website

Re: Error when trying to untar cisco FMC virtual vmware image 7.2.4 fi

Naresh Ginjupalli — Thu, 07 Sep 2023 17:50:17 GMT

I just validate patch 6 from Cisco.com site and verified md5 and sha512 check and it is returning correct values. I used firefox browser. May be this looks to a be specific scenario. Can you please open SR with Cisco TAC team and they can help you on it. If you already opened an SR please do let me know SR number and I can check on it.

Here are my results on my local MAC:

<>% md5 ise-patchbundle-3.1.0.518-Patch6-23032208.SPA.x86_64.tar.gz
MD5 (ise-patchbundle-3.1.0.518-Patch6-23032208.SPA.x86_64.tar.gz) = 4c1ea24227ec09a2397cced0ecad6c4f

<> % shasum -a 512 ise-patchbundle-3.1.0.518-Patch6-23032208.SPA.x86_64.tar.gz
39a0e52ce09233c4b97dbec77bbdc52487aea6525bce7bce422b0a73de3aab203cfe1d9fda23513ff2db080df401bb5868e845e7362ca43c81cfb28a8a86ad03 ise-patchbundle-3.1.0.518-Patch6-23032208.SPA.x86_64.tar.gz