topic FMC 7.3.1 - Sybase Status -Test Failed in Network Security

FMC 7.3.1 - Sybase Status -Test Failed

NetSecNW — Tue, 05 Sep 2023 08:47:37 GMT

Currently got FMC 7.3.1 upgraded from 7.2.4 and im getting a Health Status warning saying Sybase Status - Test Failed.

Have tried the following:

pmtool restartbyid sla

pmtool restartby id Tomcat

Has anyone come across this issue and how to resolve?

Re: FMC 7.3.1 - Sybase Status -Test Failed

balaji.bandi — Tue, 05 Sep 2023 10:59:55 GMT

is this HA Pair ? - there are some bugs around this issue

Contact TAC is best option for quick fix.

Re: FMC 7.3.1 - Sybase Status -Test Failed

NetSecNW — Thu, 07 Sep 2023 07:58:45 GMT

@balaji.bandi Thanks for your reply. It was a HA pair which we didn't fix it in the end. We just built from scratch, not ideal. We have got a TAC case open with Cisco with reference to the upgrade from vFMC 7.2.4 to 7.3.1 on the Nutanix VM Platform. See what they come back with.

Re: FMC 7.3.1 - Sybase Status -Test Failed

balaji.bandi — Thu, 07 Sep 2023 16:39:48 GMT

sure let us know and share the solution with community to help others

Re: FMC 7.3.1 - Sybase Status -Test Failed

Yordan1 — Tue, 13 Feb 2024 09:56:56 GMT

do you have any updates ?

regards

Re: FMC 7.3.1 - Sybase Status -Test Failed

Uwe Siegrist — Tue, 13 Feb 2024 10:53:36 GMT

I had the same issue (on a single vFMC, no HA). Upgrading to 7.4.1 yesterday fixed it. Error message is gone.