https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4969985#M1106430 <P>what model of FMC, what verision was running before ?</P> <P>May be try completly power off give 10-15min time, then power on start again :</P> <P>reference guide :</P> <P><A href="https://www.cisco.com/c/en/us/td/docs/security/firepower/hw/getting-started/fmc-1600-2600-4600/fmc-1600-2600-4600.html#Cisco_Concept.dita_d88eb4c6-88f2-4fb2-b3d2-60d46d3bb461" target="_blank">https://www.cisco.com/c/en/us/td/docs/security/firepower/hw/getting-started/fmc-1600-2600-4600/fmc-1600-2600-4600.html#Cisco_Concept.dita_d88eb4c6-88f2-4fb2-b3d2-60d46d3bb461</A></P> Fri, 01 Dec 2023 18:22:20 GMT balaji.bandi 2023-12-01T18:22:20Z https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4969975#M1106429 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.PNG" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/203850i95ED92A9D2B8E80F/image-size/large?v=v2&amp;px=999" role="button" title="Capture.PNG" alt="Capture.PNG" /></span></P> <P>i have a physical FMC appliance, which i try to reimage. but after i go to ( FMC system restore serial mode ) at the first step, it stuck there for hours and no additional action done.</P> Fri, 01 Dec 2023 18:07:53 GMT https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4969975#M1106429 AFAWZY 2023-12-01T18:07:53Z https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4969985#M1106430 <P>what model of FMC, what verision was running before ?</P> <P>May be try completly power off give 10-15min time, then power on start again :</P> <P>reference guide :</P> <P><A href="https://www.cisco.com/c/en/us/td/docs/security/firepower/hw/getting-started/fmc-1600-2600-4600/fmc-1600-2600-4600.html#Cisco_Concept.dita_d88eb4c6-88f2-4fb2-b3d2-60d46d3bb461" target="_blank">https://www.cisco.com/c/en/us/td/docs/security/firepower/hw/getting-started/fmc-1600-2600-4600/fmc-1600-2600-4600.html#Cisco_Concept.dita_d88eb4c6-88f2-4fb2-b3d2-60d46d3bb461</A></P> Fri, 01 Dec 2023 18:22:20 GMT https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4969985#M1106430 balaji.bandi 2023-12-01T18:22:20Z https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4970419#M1106450 <P>model : 1600K - version : 6.6.0</P> Sun, 03 Dec 2023 00:05:35 GMT https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4970419#M1106450 AFAWZY 2023-12-03T00:05:35Z https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4970479#M1106458 <P>that screenshot does not help us to provide proper direction</P> <P>follow below instructions :</P> <P><A href="https://www.cisco.com/c/en/us/support/docs/security/firepower-management-center-1600/220389-reimage-a-hardware-model-of-a-cisco-secu.html" target="_blank">https://www.cisco.com/c/en/us/support/docs/security/firepower-management-center-1600/220389-reimage-a-hardware-model-of-a-cisco-secu.html</A></P> <P>still issue open a TAC case.</P> Sun, 03 Dec 2023 09:31:57 GMT https://community.cisco.com/t5/network-security/fmc-reimage-stuck/m-p/4970479#M1106458 balaji.bandi 2023-12-03T09:31:57Z