topic Re: Anyconnect Client - Login Failed in Network Security

Anyconnect Client - Login Failed

ShareefKooliyodan0444 — Wed, 06 Dec 2023 06:31:09 GMT

Dears ,

can you please help for below issue.

please check below history , what could be the reason for below error

Message History

12/6/2023
8:17:00 AM Ready to connect.
9:12:06 AM Ready to connect.
9:15:26 AM Contacting 213.132.234.2.
9:15:47 AM User credentials entered.
9:15:59 AM User credentials entered.
9:26:07 AM User credentials entered.
9:26:07 AM Ready to connect.
9:26:11 AM Contacting 213.132.234.2.
9:26:22 AM User credentials entered.
9:26:24 AM User credentials prompt cancelled.
9:26:24 AM Ready to connect.

as well please check attached . the problem coming only for AD user even its not trying to connect suddenly getting failed message. RVPN is working when try for local user .

Re: Anyconnect Client - Login Failed

MHM Cisco World — Wed, 06 Dec 2023 06:38:18 GMT

Did you check connect between FW and AD?

What is the FW platform you have?

Hiw you integrate FW with AD(share screenshots of fmc if you use it)

MHM

Re: Anyconnect Client - Login Failed

ShareefKooliyodan0444 — Wed, 06 Dec 2023 06:50:49 GMT

Yes , FTD is integrated with AD server .

From integration tab , realm .

as well when test ad user from FTD its getting successful.

> test aaa-server authentication xxx host xxxx username xxxx password xxxx
INFO: Attempting Authentication test to IP address xxxx (timeout: 12 seconds)
INFO: Authentication Successful

Re: Anyconnect Client - Login Failed

MHM Cisco World — Wed, 06 Dec 2023 06:59:18 GMT

If test and you integrate AD with FTD then anyconnect profile have issue

Check steps in this guide

https://www.cisco.com/c/en/us/support/docs/security/anyconnect-secure-mobility-client/216955-configure-ad-ldap-authentication-and-u.html

MHM

Re: Anyconnect Client - Login Failed

MHM Cisco World — Wed, 06 Dec 2023 07:22:11 GMT

Also check if you missing step download user/group from AD to FTD which FTD use later for lookup.

Check guide I share above for more info about this step.

MHM

Re: Anyconnect Client - Login Failed

MHM Cisco World — Wed, 06 Dec 2023 07:23:31 GMT

In profile what you select for auth

Aaa× local (since you mention local is work)

Use aaa only and check

MHM