https://community.cisco.com/t5/network-security/cdfmc-and-cli-access/m-p/5272550#M1120109 <P>Hello,</P> <P>We need to access cdFMC CLI via SSH to delete a stucked job. IS this possible and how should we proceed to request this access?</P> <P>I know for cloud email security it's possible by <SPAN>generate a private/public SSH key pair and then provide the public key to Cisco TAC</SPAN>, but I am not sure it's the same process for cdFMC.</P> <P>Thanks</P> <P>/Chess</P> Thu, 20 Mar 2025 08:03:19 GMT Chess Norris 2025-03-20T08:03:19Z https://community.cisco.com/t5/network-security/cdfmc-and-cli-access/m-p/5272550#M1120109 <P>Hello,</P> <P>We need to access cdFMC CLI via SSH to delete a stucked job. IS this possible and how should we proceed to request this access?</P> <P>I know for cloud email security it's possible by <SPAN>generate a private/public SSH key pair and then provide the public key to Cisco TAC</SPAN>, but I am not sure it's the same process for cdFMC.</P> <P>Thanks</P> <P>/Chess</P> Thu, 20 Mar 2025 08:03:19 GMT https://community.cisco.com/t5/network-security/cdfmc-and-cli-access/m-p/5272550#M1120109 Chess Norris 2025-03-20T08:03:19Z https://community.cisco.com/t5/network-security/cdfmc-and-cli-access/m-p/5273370#M1120151 <P>I asked TAC directly about this and CLI access to cdFMC is granted only to a limited number of peoples inside Cisco.</P> <P>"Unfortunately, there is no access to the cdFMC CLI for the customers or even myself as a troubleshooting engineer. We have an internal team at Cisco who has been granted the Cloud Access to do this".</P> <P>/Chess</P> <P>&nbsp;</P> Thu, 20 Mar 2025 08:02:35 GMT https://community.cisco.com/t5/network-security/cdfmc-and-cli-access/m-p/5273370#M1120151 Chess Norris 2025-03-20T08:02:35Z