topic Re: Secure Firewall expired trial license and Access issue in Network Security

Secure Firewall expired trial license and Access issue

dianawinsky — Tue, 07 Oct 2025 02:28:12 GMT

Is there a way to reconfigure the expired trial license on the Secure Firewall 4200 series just to operate the device temporarily? The issue is that the smart license has already expired and failed to load onto the firewall due to an internal issue. Another issue is that I cannot access the GUI even through a point-to-point connection because the FMC’s management port remains in an amber state, even after changing the cables.

Re: Secure Firewall expired trial license and Access issue

balaji.bandi — Tue, 07 Oct 2025 06:32:41 GMT

You can re-image and obtain a 90-day trial license, then restore the configuration.

Another issue is that I cannot access the GUI even through a point-to-point connection because the FMC’s management port remains in an amber state, even after changing the cables.

Amber state on the front panel or the Ethernet cable?

Re: Secure Firewall expired trial license and Access issue

dianawinsky — Tue, 07 Oct 2025 06:42:41 GMT

May I know how to reimage and restore in FMC because I cant see any reference? so basically the 4200 has no FDM, only can managed on FMC.

For the amber state, please see the pic below:

Re: Secure Firewall expired trial license and Access issue

balaji.bandi — Tue, 07 Oct 2025 07:25:44 GMT

reference for re-image to guide you :

https://www.cisco.com/c/en/us/support/docs/security/firepower-1000-series/220642-reimage-a-secure-firewall-threat-defense.html

so basically the 4200 has no FDM

this is not true, depends on initial setup it ask you locally or remote management, if you setup remote, then you have only option of FMC.

For the amber state, please see the pic below:

Connect the console cable and check, are you able to ping the Gateway from box ?

Re: Secure Firewall expired trial license and Access issue

dianawinsky — Tue, 07 Oct 2025 07:32:51 GMT

Last year, when I set up the 4200 series, there's no option for FMD and it was also stated in the document before that it was not supported. I have configured FDM in firepower 1150, so I have an idea on how to config FDM.

Regarding console, I can ping the gateway.