topic New UI not working in Network Security

New UI not working

claytonsmith — Tue, 10 Feb 2026 21:03:46 GMT

Hi guys,
I have been working on Cisco FMC lately, trying to learn as much as possible so I can prepare to take my SNCF test. While doing this, I noticed in the top right corner I could change the view from "Light, Dusk, and to NEW". I changed mine to the new GUI, now I have no way of going back, and everything on the top is gone. I tried clearing cache, different browsers, everything. When I login as the admin account, everything is normal, but for my account specifically, I am cooked and can only see dashboards. FMC is currently running version 7.6.2.1-3. I have no idea how to get it to go back to the classic menu. Now when I login to my account, I only see dashboards and nothing else.

Re: New UI not working

claytonsmith — Tue, 10 Feb 2026 21:20:48 GMT

I ended up having to login as an admin, delete my account out of users, and then recreate the account in order to resolve this. This is likely an issue that Cisco may need to look into as far as the GUI part.

Re: New UI not working

Erwinnugros1 — Mon, 11 May 2026 15:56:51 GMT

How do you create a new user account? Is it from the GUI or CLI? I have already deleted the user and recreated the user, but only the dashboard keeps showing up.