topic Hi Akshay, in Network Security

ASA 5505 Problem

abdelnour.moussaoui — Tue, 12 Mar 2019 06:49:38 GMT

Hello,

At the boot up of the ASA 5505 device, the status LED remains red, i have used a console port to connect but nothing seems to be responding.

i dont know if it's a hardware issue or software, please any help is greatly appreciated.

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Device description

Cisco ASA 5505 Series

SN : JMX1131Z2JG

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Abdelnour MOUSSAOUI

Network Administrator.

Hi Moussaoui,

Akshay Rastogi — Tue, 03 Nov 2015 11:00:59 GMT

Hi Moussaoui,

I believe you have already reloaded it.

If it doesn't show up anything in the console (not even a single line; i believe console cable is fine) then open a tac case. It might be a hardware issue.

Regards,

Akshay Rastogi

Hi Akshay,

abdelnour.moussaoui — Tue, 03 Nov 2015 11:32:27 GMT

Hi Akshay,

i already did all what you say (relaod, cable fine) nothing show up on console ports. after some research on the internet some people said it is RAM issue, is it possible ?.

best regard.

Hi Moussaoui,

Akshay Rastogi — Tue, 03 Nov 2015 12:57:22 GMT

Hi Moussaoui,

It could be. If you have any spare RAM then you could do that. If RAM is the issue then generally it shows atleast something on the console. That is th reason i asked if even a single line shows up on the screen then it could be RAM issue.

Regards,

Akshay Rastogi

Hello Akshay,

abdelnour.moussaoui — Tue, 10 Nov 2015 08:20:11 GMT

Hello Akshay,

just to give you a feedback, i have just raplaced a new RAM and it worked.

thank you for you assistance.

best regards