topic Ok. Are you connecting to in Network Security

VPN Client Connected but can't ping, access and remote.

Lost & Found — Tue, 12 Mar 2019 05:43:46 GMT

Hi,

Any Idea about my problem..

My VPN Client is conencted and I have the IP address for given by the firewall but I cant ping or access the network.

Tried to change setting on VPN Client but it not working.'

VPN Client Statics:

Local lan route no details

Secured Routes 0.0.0.0 (network) 0.0.0.0 (Subnet)

Note: But when i tried to use hotspot connection it working.

I'm using 5510 FW

Thank you

Can you please answer the

Andre Neethling — Thu, 02 Apr 2015 14:41:57 GMT

Can you please answer the following questions?

Which operating system are you using?
Which VPN Client version?
Which internet connection is your client machine using?

Hi,- Im using win 7 and 8-

Lost & Found — Thu, 02 Apr 2015 15:08:41 GMT

Hi,

- Im using win 7 and 8

- VPN Client 5.0.07.0290

- home DSL

thanks

Are you using the DSL over

Andre Neethling — Thu, 02 Apr 2015 15:16:10 GMT

Are you using the DSL over the Wifi, or connected to a switch/ethernet port.

Are you using 32bit or 64bit?

Are you experiencing the same issues on both OS's?

I don't think that the Legacy Client is supported on windows 8. Please explain the exact scenario on both operating systems when you experience the issue?

hithe only problem is when I

Lost & Found — Thu, 02 Apr 2015 15:39:16 GMT

the only problem is when I'm using my DSL at home i cant ping the network

but if im using my hotspot it working

Ok. Are you connecting to

Andre Neethling — Thu, 02 Apr 2015 15:42:45 GMT

Ok. Are you connecting to your DSL via WIFI or Ethernet?

IS it 32 or 64 bit?

Windows 8 or Windows 7 machine?

Please tell me what you mean by Hotspot?

On DSL via Wifiim using 8 and

Lost & Found — Thu, 02 Apr 2015 15:55:22 GMT

On DSL via Wifi

im using 8 and 7

hotspot is a mobile internet access

Good day.I don't know your

Andre Neethling — Thu, 02 Apr 2015 16:01:23 GMT

Good day.

I don't know your Service Provider setup. But if you can connect over the mobile connection, and not over the DSL, it could be that your DSL Service Proivideris doing some NAT. This could cause some SPI errors. What do you see in the log on the ASA?