topic Unable to upload wizard successfully in Network Security

Unable to upload wizard successfully

Michael Rodriguez — Tue, 12 Mar 2019 05:16:51 GMT

Hello,

ASA 5505 working ok...... But trying to check if there are any updates, Usually the message is something like: "No updates available".

ASA Ver: 9.2(2)4

ASDM Ver: 7.3(1)

Mem: 512 MB

Tools> Check for ASA/ASDM updates > Enter user code and password

Popup message: Update Error - Unable to upload wizard successfully.

-----------------------------------------------------

Result of the command: "sh ver"

Cisco Adaptive Security Appliance Software Version 9.2(2)4
Device Manager Version 7.3(1)

Compiled on Tue 29-Jul-14 22:39 by builders
System image file is "disk0:/asa922-4-k8.bin"
Config file at boot was "startup-config"

ciscoasa-flbk up 4 hours 12 mins

Hardware: ASA5505, 512 MB RAM, CPU Geode 500 MHz,
Internal ATA Compact Flash, 128MB
BIOS Flash M50FW080 @ 0xfff00000, 1024KB

----------------------------------------------------------

Any ideas?

I just ran it fine on a 5512

Marvin Rhoads — Tue, 30 Dec 2014 04:47:16 GMT

I just ran it fine on a 5512-X with ASA 9.2(2)4 software and ASDM 7.3(1)101.

I chose ASDM 7.3(2) and it downloaded from Cisco and uploaded to the ASA just fine. Relaunching ASDM upgraded my local launcher instance (as expected) and it loaded fine

Hello, Great to know it

Michael Rodriguez — Tue, 30 Dec 2014 16:56:56 GMT

Hello,

Great to know it should work, but as mentioned I am at:

ASA Ver: 9.2(2)4

ASDM Ver: 7.3(1)

Would like to get to ASA Ver 9.3(x) if possible via wizard.

Thanks again,

Michael

9.3(x) is not released for

Marvin Rhoads — Tue, 30 Dec 2014 19:24:38 GMT

9.3(x) is not released for the 5505 platform.

Still, the wizard should give you the option of ASA 9.2(3) or ASDM 7.3(2) - both of which are available.

Can you login to cisco.com with your userid and see the ASA software directly? The following link should steer you there:

https://software.cisco.com/download/release.html?mdfid=280582808&flowid=4377&softwareid=280775065&release=9.2.3&relind=AVAILABLE&rellifecycle=&reltype=latest

Hello, Yes, logged in to

Michael Rodriguez — Tue, 30 Dec 2014 19:33:31 GMT

Hello,

Yes, logged in to Cisco and noticed I missed quoted the Ver. 9.3(x).

Thank you for the support.

Michael

Is your ASA's configured DNS

Marvin Rhoads — Tue, 30 Dec 2014 19:38:12 GMT

Is your ASA's configured DNS server reachable and resolving software.cisco.com?

A quick "ping software.cisco.com" from the ASA cli should verify that.

Ping Results:Type escape

Michael Rodriguez — Tue, 30 Dec 2014 19:51:51 GMT

Ping Results:

Type escape sequence to abort.
No source specified. Pinging from identity interface.
Sending 5 TCP SYN requests to 72.163.4.154 port 443
from XXX.XXX.XXX.XXX, timeout is 2 seconds:
?????
Success rate is 0 percent (0/5)

Type escape sequence to abort.
No source specified. Pinging from identity interface.
Sending 5 TCP SYN requests to 72.163.4.154 port 80
from XXX.XXX.XXX.XXX, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 49/49/49 ms

It looks like your

Marvin Rhoads — Wed, 31 Dec 2014 13:44:00 GMT

It looks like your connectivity and credentials are OK. I've verified independently that the function works with that revision of ASDM.

I know Cisco uses Akamai's content delivery network for software distribution. So the target IP address that is used will vary according to the region you're coming from.

I'd recommend opening a TAC case to report the issue if it persists in your area.

Hello and thank you again for

Michael Rodriguez — Wed, 31 Dec 2014 16:33:03 GMT

Hello and thank you again for your support,

Have a Happy New Year!

Michael