ASA 5525-X Error Message: Module cxsc experienced a data channel communication failure, data channel is DOWN.

limlayhin — Tue, 12 Mar 2019 04:33:34 GMT

Hi,

I have 2 ASA5525-X Firewall running in HA mode.

From firewall log, I noticed that the 2 firewalls failover from one to another, due to the same message.

Anybody know is there any way to stop this?

Below show sample of firewall log:

2014-07-24 10:06:08 Local7.Alert 202.6.173.140 Jul 24 2014 10:06:08: %ASA-1-323006: Module cxsc experienced a data channel communication failure, data channel is DOWN.

2014-07-24 10:06:08 Local7.Alert 202.6.173.140 Jul 24 2014 10:06:08: %ASA-1-104001: (Secondary) Switching to ACTIVE - Service card in other unit has failed.

2014-07-24 10:06:08 Local7.Alert 202.6.173.140 Jul 24 2014 10:06:08: %ASA-1-103005: (Secondary) Other firewall reporting failure. Reason: SSM card failure

2014-07-24 12:31:12 Local7.Alert 202.6.173.140 Jul 24 2014 12:31:12: %ASA-1-323006: Module cxsc experienced a data channel communication failure, data channel is DOWN.

2014-07-24 12:31:12 Local7.Alert 202.6.173.140 Jul 24 2014 12:31:12: %ASA-1-104001: (Primary) Switching to ACTIVE - Service card in other unit has failed.

2014-07-24 12:31:12 Local7.Alert 202.6.173.140 Jul 24 2014 12:31:12: %ASA-1-103005: (Primary) Other firewall reporting failure. Reason: SSM card failure

Found a relevant discussion

limlayhin — Thu, 31 Jul 2014 03:40:12 GMT

Found a relevant discussion as below:

https://supportforums.cisco.com/discussion/12127486/asa-cx-sw-module-causing-failover

topic Found a relevant discussion in Network Security

ASA 5525-X Error Message: Module cxsc experienced a data channel communication failure, data channel is DOWN.

Found a relevant discussion