topic Re: ASDM java start not working in Network Security

ASDM java start not working

kumarp — Fri, 19 Jul 2019 13:26:52 GMT

Hi All,

I have latest Java installed in my windows 10 machine. I am trying to launch ASDM but it never work. ASA Version 9.8(1) , ASDM 7.8(1)

[ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
0 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing:
2019-07-19 18:54:15,254 [ERROR] CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc
301 [SGZ Loader: launchSgzApplet] ERROR com.cisco.pdm.headless.startup - CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc
CLI-PASSTHROUGH-DEBUG Inside doInitialProcessing messenger: cjo@a350fc

Can any one help me to fix this issue .

Re: ASDM java start not working

balaji.bandi — Fri, 19 Jul 2019 17:26:42 GMT

what is the version of Java ?

look here matrix also.

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#pgfId-121785

Re: ASDM java start not working

blradmin — Sat, 20 Jul 2019 17:40:17 GMT

Its always redirect to java installation page . My desktop machine run below version of Java

java version "1.8.0_221"
Java(TM) SE Runtime Environment (build 1.8.0_221-b11)
Java HotSpot(TM) Client VM (build 25.221-b11, mixed mode, sharing)

Re: ASDM java start not working

balaji.bandi — Sat, 20 Jul 2019 21:12:02 GMT

you need java download and given permission to ASDM :

Add a security exception for the ASA in the Java Control Panel, so that you could launch the current ASDM image and upgrade it from within ASDM:

- Open Java Control Panel

* on Windows: Start > Control Panel > Java Control Panel

* on Mac: click on Java icon in System Preferences

- Go to the Security tab

- In the Exception Site List section at the bottom, click Edit Site List and add the ASA you want to manage with ASDM:

https://x.x.x.x

where is the IP address of the ASA.

https://www.cisco.com/c/en/us/td/docs/security/asdm/7_8/release/notes/rn78.html

Re: ASDM java start not working

Jimmy_Dickson — Thu, 15 Aug 2019 12:31:56 GMT

I had to downgrade my version to Java 1.8.0_211-b12 to make ASDM work again.