topic Cisco ASA 5525-X alarm led on in Network Security

Cisco ASA 5525-X alarm led on

castellotti — Tue, 12 Mar 2019 02:56:28 GMT

Hello,

I have installed 3 cisco asa 5525-x. One of these has the alarm led on. I take a look in the troubleshooting guide and I found to run show environment and

show controller pci.

Everything seems ok with this command.

The firewall is working but I would like to understand if there is some problem (hardware or software).

OS version is 9.

Can someone help me in suggesting other command to run?

Thanks

Alessandra

Re: Cisco ASA 5525-X alarm led on

alagu.raja — Fri, 13 Dec 2013 20:42:57 GMT

Hi,

I have the same problem too. But from my understanding

you should have dual power supplies. If you have just one, install the redundant power supply and test.

and check what type of PCI card you installed. blank module or something with cable?

I did these and then the alarm went off.

Thanks

Alaguraja.K

Re: Cisco ASA 5525-X alarm led on

mikedeyoung — Tue, 21 Jan 2014 11:41:05 GMT

I am having the same problem on a 5512-X... any suggestions? Thx

Cisco ASA 5525-X alarm led on

Md. Manirul Islam — Wed, 22 Jan 2014 12:11:06 GMT

sh controller pci

PCI Evaluation Log:

---------------------------------------------------------------------------

1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.

PCI Bus:Device.Function (hex): 00:00.0 Vendor ID: 0x8086 Device ID: 0xd130

---------------------------------------------------------------------------

PCI Configuration Space (hex):

0x00: 86 80 30 d1 00 00 10 00 11 00 00 06 10 00 00 00

0x10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0x20: 00 00 00 00 00 00 00 00 00 00 00 00 5b 10 61 0d

0x30: 00 00 00 00 40 00 00

Cisco ASA 5525-X alarm led on

Boudewijn Plomp — Mon, 03 Mar 2014 16:04:03 GMT

I am having the the same issue with a Cisco ASA 5512-X.

The alarm LED is solid amber. The commands "show environment" and "show controller pci" are all ok.

We also have two Cisco ASA 5515-X in active/active multiple-context mode, their alarm LED is off.

Any suggestions?

Cisco ASA 5525-X alarm led on

Md. Manirul Islam — Wed, 05 Mar 2014 04:18:33 GMT

Hi,

This may be because of IPS issue.

Please check:

sh module ips det

Thanks

Re: Cisco ASA 5525-X alarm led on

Boudewijn Plomp — Fri, 07 Mar 2014 12:30:57 GMT

I don't know if this is a question for me. But in my case we don't have IPS, if I run the command "show module module ips detect" I get the following output:

HOSTNAME(config)# sh module ips details

Getting details from the Service Module, please wait...

Unable to read details from module ips

Card Type: Unknown

Model: N/A

Hardware version: N/A

Serial Number: ABCDEFGHIIDDENMYME

Firmware version: N/A

Software version:

MAC Address Range: a80a.0aa1.4146 to a80a.0da1.4146

Data Plane Status: Not Applicable

Status: Unresponsive No Image Present

License: IPS Module Disabled perpetual

Re: Cisco ASA 5525-X alarm led on

Md. Manirul Islam — Fri, 07 Mar 2014 15:04:20 GMT

If this device is in production, please arrange a downtime and unplug the power and wait for 30 sec, then power on the device again.

If this works then there may be was a false alarm was on.

Please share the update.

Thanks

Re: Cisco ASA 5525-X alarm led on

Boudewijn Plomp — Fri, 07 Mar 2014 15:59:40 GMT

That did not fix the problem. This is a brand new ASA laying on my desk serveral times. It has been shutdown multiple times to store it for the evening. The alarm LED is still there.

Hi all, Me too with 5512X.

Filippo Carzaniga — Tue, 27 May 2014 11:20:38 GMT

Hi all,

Me too with 5512X. any suggestions? possible bug or cosmetic problem?

try installing an ASA-IC-B

BINH_C_LE83 — Fri, 09 Jun 2017 13:57:28 GMT

try installing an ASA-IC-B-BLANK (the one with a regex ribbon cable). Had a similar problem and that was the solution.

Re: Cisco ASA 5525-X alarm led on

Aissatou — Thu, 16 Nov 2017 12:17:37 GMT

Hello !
I had the same problem on my ASA 5525-X:

1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.

Help please!

Re: Cisco ASA 5525-X alarm led on

Aissatou — Thu, 16 Nov 2017 12:22:40 GMT

Hello !
I had the same problem on my ASA 5525-X
Help please!

1.) System is not fully operational - The PCI device with vendor ID: 0x1000 (LSI) device ID: 0x0a05 (Accelerator) could not be found in the system.

Re: Cisco ASA 5525-X alarm led on

svmhome-kiev — Tue, 10 Dec 2019 10:17:43 GMT

Have a same problem. How I can resolve it?

Re: Cisco ASA 5525-X alarm led on

dpas — Wed, 03 Jan 2024 18:02:07 GMT

Does anyone know where the ASA PCI ribbon cable can be purchased from?

This seems to be cause of the alarm. After checking there was a slite cut on ribbon cable not making the full connection, after removing and boot. Alarm came up. Per sh controller pci details.

"1.) System is not fully operational - The PCI device with vendor ID: 1x1000 (LSI) device ID: 0x0a0 (Accelerator) could not be found in the system.

Thisnisnthe ribbon cable that connectes the accelerator board infront of the unit with the pci plane addon.

Part# 35101NC00-01G-G Other part ID white sticker: 74-9917-01 BO

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