High CPU usage CTM message handler (i think)

Alex Samad — Tue, 12 Mar 2019 00:49:50 GMT

I recently reboot my asa 5520, I was trying to remove webvpn listening from my outside nic, even though it wasn't configured !

Since then I am getting these messages

Jan 21 2013 12:00:59: %ASA-4-402127: CRYPTO: The ASA is skipping the writing of latest Crypto Archive File as the maximum # of files ( 2 ) allowed have been written to < disk0:/crypto_archive >. Please archive & remove files from < disk0:/crypto_archive > if you want more Crypto Archive Files saved

Jan 21 2013 12:00:59: %ASA-4-402124: CRYPTO: The ASA hardware accelerator encountered an error (HWErrAddr= 0x0, Core= 226, HwErrCode= 32, IstatReg= 0x2, PciErrReg= 0x0, CoreErrStat= 0x8, CoreErrAddr= 0x48804F90, Doorbell Size[0]= 1024, DoorBell Outstanding[0]= 0, Doorbell Size[1]= 0, DoorBell Outstanding[1]= 0, SWReset= 42418851)

Jan 21 2013 12:01:03: %ASA-4-402124: CRYPTO: The ASA hardware accelerator encountered an error (HWErrAddr= 0x0, Core= 226, HwErrCode= 32, IstatReg= 0x2, PciErrReg= 0x0, CoreErrStat= 0x8, CoreErrAddr= 0x48804F90, Doorbell Size[0]= 1024, DoorBell Outstanding[0]= 0, Doorbell Size[1]= 0, DoorBell Outstanding[1]= 0, SWReset= 42418852)

I have removed the archive files but it still keeps complaining !

show processes cpu-usage shows

0x08158ce1 0x6ddb69f4 57.1% 57.1% 57.1% CTM message handler

when i reloaded the asa I used the fast-reload option

I can't seem to find anything about this process or maybe how to kill it or ...

Cisco Adaptive Security Appliance Software Version 8.4(1)

Device Manager Version 6.4(1)

show processes cpu-hog

Process: Dispatch Unit, NUMHOG: 18030, MAXHOG: 49, LASTHOG: 2

LASTHOG At: 12:10:30 AEDT Jan 21 2013

PC: 0x081ecc51 (suspend)

Call stack: 0x081ecc51 0x080680cc

Process: Dispatch Unit, PROC_PC_TOTAL: 6027722, MAXHOG: 268, LASTHOG: 3

LASTHOG At: 12:10:39 AEDT Jan 21 2013

PC: 0x081ececa (suspend)

Process: Dispatch Unit, NUMHOG: 6026714, MAXHOG: 268, LASTHOG: 3

LASTHOG At: 12:10:39 AEDT Jan 21 2013

PC: 0x081ececa (suspend)

Call stack: 0x081ececa 0x080680cc

Process: CTM message handler, NUMHOG: 28781099, MAXHOG: 328, LASTHOG: 128

LASTHOG At: 12:10:40 AEDT Jan 21 2013

PC: 0x08158ce1 (suspend)

Call stack: 0x080680cc

Process: CTM message handler, PROC_PC_TOTAL: 42421460, MAXHOG: 329, LASTHOG: 128

LASTHOG At: 12:10:40 AEDT Jan 21 2013

PC: 0x08158ce1 (suspend)

I was planning to do another reload without the fast reload option but I am not sure that will solve the problem !

Alex

High CPU usage CTM message handler (i think)

Jennifer Halim — Mon, 21 Jan 2013 03:55:42 GMT

Sounds like a bug to me, i would open a TAC case to get it further troubleshot.

topic High CPU usage CTM message handler (i think) in Network Security

High CPU usage CTM message handler (i think)

High CPU usage CTM message handler (i think)