topic ASDM don't load after upgrade to JAVA 7... in Network Security

ASDM don't load after upgrade to JAVA 7...

cristh1an — Tue, 12 Mar 2019 00:11:50 GMT

My macbook pro recently upgraded to the last version of java and now I can open the ASDM for my Cisco ASA 5505, when I try open, only show me the window of Java 7 ..., and don't load the ASDM.

Any suggestion?

Best Regards.

Cristhian

ASDM don't load after upgrade to JAVA 7...

saurabhgoel169 — Fri, 19 Oct 2012 15:34:29 GMT

Hi Cristhian,

You need to download the old version of java to make it compatible with ASA ASDM.

Please let me know the IOS or ASDM version... so I can suggest you the Java version..

Regards

Saurabh Goel

ASDM don't load after upgrade to JAVA 7...

cristh1an — Fri, 19 Oct 2012 15:39:04 GMT

Hi Saurabh,

I have the Cisco ASDM 6.4(5)

BR,

Cristhian

ASDM don't load after upgrade to JAVA 7...

cristh1an — Fri, 19 Oct 2012 16:11:39 GMT

Hi Saurabh,

I'm uninstall the version 7 and install the version 6 of java, but when I try open the ASDM I see another window "Para abrir esta aplicacion Web Star, debe descargar el entorno de ejecucion de Java"and 2 buttons more information and accept, accept just close the window and more information link to the page of donwload of java 7.

BR,

Cristhian

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Fri, 19 Oct 2012 19:55:11 GMT

Hello Cristhian,

There are certainly compatability issues between java version 7 and the ASDM launcher.

My recommendation is uninstall java from your PC and then download java version 6.

Where to find that version:

http://www.oldapps.com/java.php

Regards,

Any other question..Sure..Just remember to rate all of my answers.

ASDM don't load after upgrade to JAVA 7...

cristh1an — Fri, 19 Oct 2012 20:21:39 GMT

Hello,

The problem is in a MacBook Pro with OS X Mountain Lion, I try install the jdk 6.

Cristhian

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Fri, 19 Oct 2012 20:26:41 GMT

Hello,

Thanks for the update, let me know the result!

Any other question..Sure..Just remember to rate all of my answers.

ASDM don't load after upgrade to JAVA 7...

jlisnak — Wed, 31 Oct 2012 11:37:59 GMT

Hey all,

Has there been any update to this?

I have two Macs and both have the Java 7 update and neither can launch ASDM now. And there are no old versions of Java for the Mac from Oracle prior to 7. It's a huge pain to need to find a PC every time I need to launch ASDM.

Thanks,

Jason

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Wed, 31 Oct 2012 17:31:04 GMT

Hello Jason,

See what you mean!

Here is the bug ID:

http://cdetsweb-prd.cisco.com/apps/dumpcr?identifier=%3Ca%20href='https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&page=bstBugDetail&BugID=CSCts17526'%20target='_blank'%3ECSCts17526%3C/a%3E&parentprogram=QDDTS CSCts17526

You can take look at it to investigate when the fix is available!

in the meanwhile customers can use the following workaround:

1. Access ASA from the client machine using https
2. Instead of saving and installing ASDM launcher, try to "Run ASDM" from browser as java applet.
3. ASDM will load after putting credentials and it will automatically create shortcut on desktop which can be used for accessing ASDM later.

Note : You'll not get option of "Run ASDM" in case of accessing ASA from Google Chrome. So, try to use IE or Mozilla.

Please remember to rate all of the helpful posts, If you do not know how to rate a post, just let me know, I will teach you how

Julio

ASDM don't load after upgrade to JAVA 7...

jlisnak — Wed, 31 Oct 2012 23:03:07 GMT

Hi Julio,

I have been using those steps but it freezes at the "Java 7..." loading screen - the applet for ASDM never actually loads.

Also - I am unable to view the bug ID - could you copy and paste what is there because I do not have access rights?

Thanks!!

--Jason

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Wed, 31 Oct 2012 23:09:51 GMT

Symptom:

ASDM Launcher hangs when JAVA version 7 is used. However, it is still accessible from the browsers. The following exception is seen:

"Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.security.ssl.X509TrustManagerImpl cannot be cast to com.sun.net.ssl.internal.ssl.X509ExtendedTrustManager"

Conditions:

Using JAVA version 7.

Workaround:

Use JAVA version 6 or access ASDM from the browser.

Regards,

Remember to rate al of the helpful posts.

Julio

ASDM don't load after upgrade to JAVA 7...

JohnHowie — Sat, 15 Dec 2012 13:19:31 GMT

Hi Julio,

This works for a PC running Windows but does not work on the Mac once Java 7 is installed. You cannot install older, unsupported vesions of Java on later versions of MacOS X. So, this is a real problem for all of us who use Macs. Right now I am brushing off my CLI skills (ughh!).

Is there a timeline for a fix?

Regards,

John

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Sat, 15 Dec 2012 17:47:11 GMT

Hello John,

We have the fix now... Go to ASDM version 7.1.1( the latest one inmediatly

Regards

ASDM don't load after upgrade to JAVA 7...

rmutiger007 — Thu, 17 Jan 2013 19:03:18 GMT

I use a Mac OS X 10.8.2.

I've just upgraded to ASDM 7.1(1).

The Java 7... pop just sits there.

I have to access the ASA from a Microsoft desktop.

ASDM don't load after upgrade to JAVA 7...

Julio Carvajal — Thu, 17 Jan 2013 19:23:42 GMT

Hello,

Are they running the same Java version,

If yes, then you will need to run captures ( one from the MAC PC and the other one from the Microsoft) so we can see any differences there,

Re: ASDM don't load after upgrade to JAVA 7...

rmutiger007 — Thu, 17 Jan 2013 21:21:45 GMT

Do you mean wireshark captures?

How do I get them to you?