topic Cisco ASA licencing problems in Network Security https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013030#M416760 <HTML><HEAD></HEAD><BODY><P>Excellent, thanks for the update.</P><P>Pls kindly mark this post answered so others can learn from your question. Thanks.</P></BODY></HTML> Thu, 21 Jun 2012 12:17:52 GMT Jennifer Halim 2012-06-21T12:17:52Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013024#M416754 <P>Hi,</P><P></P><P>I'm new with Cisco licencing... I have Cisco ASA 5505 product in home with base licence with 10 hosts limit. More information below.</P><P></P><P>I bought upgrade "L-ASA5505-10-UL=" to remove hosts limit and I got certificate with PAK. But when I go to Cisco licencing site to get activation key with this PAK I'll get error message below.</P><P></P><P>Unfortunately I don't have support contract so I can't open Service Request as said.</P><P></P><P>Any help what to do??</P><P></P><P></P><P>Error message:</P><P>Wrong Sku(s) 'L-ASA5505-10-UL=' for 'ASA5505-BUN-K9' : Device contains following licenses 'ASA5500-ENCR-K9'</P><P>Serial Number = JMX1526Zxxx</P><P>We're&nbsp; sorry, but the new serial number provided is not the same platform type&nbsp; as the failed serial number. An upgrade request is not allowed.</P><P>If&nbsp; you would like any assistance in the resolution of this issue, please&nbsp; open a Service Request using the TAC Service Request Tool</P><P></P><P>&gt; show version</P><P></P><P>Licensed features for this platform:</P><P>Maximum Physical Interfaces&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>VLANs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DMZ Restricted</P><P>Dual ISPs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>VLAN Trunk Ports&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Inside Hosts&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Failover&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>VPN-DES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>VPN-3DES-AES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>AnyConnect Premium Peers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>AnyConnect Essentials&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Other VPN Peers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Total VPN Peers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 25&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Shared License&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>AnyConnect for Mobile&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>AnyConnect for Cisco VPN Phone&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Advanced Endpoint Assessment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>UC Phone Proxy Sessions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Total UC Proxy Sessions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Botnet Traffic Filter&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P>Intercompany Media Engine&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Disabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; perpetual</P><P></P><P>This platform has a Base license.</P><P></P><P>Cheers,</P><P>Henri</P> Fri, 21 Feb 2020 12:40:35 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013024#M416754 HenetOPServices 2020-02-21T12:40:35Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013025#M416755 <HTML><HEAD></HEAD><BODY><P><SPAN>Email </SPAN><A class="jive-link-email-small" href="mailto:licensing@cisco.com">licensing@cisco.com</A><SPAN>, and they would be able to help you with the activation key.</SPAN></P></BODY></HTML> Thu, 21 Jun 2012 06:10:24 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013025#M416755 Jennifer Halim 2012-06-21T06:10:24Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013026#M416756 <HTML><HEAD></HEAD><BODY><P><SPAN>Thanks, I have tried </SPAN><A class="jive-link-email-small" href="mailto:licencing@cisco.com">licencing@cisco.com</A><SPAN> but they only replied with web-links to presales and partner contacts.</SPAN></P><P></P><P>I am home user, so to make contact with presales is the last option. </P></BODY></HTML> Thu, 21 Jun 2012 06:20:28 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013026#M416756 HenetOPServices 2012-06-21T06:20:28Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013027#M416757 <HTML><HEAD></HEAD><BODY><P>Is it an auto reply, or did someone actually reply? Licensing rep should reply to your email. They would be able to rehost the license for you.</P></BODY></HTML> Thu, 21 Jun 2012 06:27:32 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013027#M416757 Jennifer Halim 2012-06-21T06:27:32Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013028#M416758 <HTML><HEAD></HEAD><BODY><P>It's quite a generic mail some links but nothing about case itself. I'll try again...</P></BODY></HTML> Thu, 21 Jun 2012 06:46:54 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013028#M416758 HenetOPServices 2012-06-21T06:46:54Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013029#M416759 <HTML><HEAD></HEAD><BODY><P> Update: I received excellent service from <A href="mailto:licencing@cisco.com">licencing@cisco.com</A> and they were able to solve my problem. Thanks Jovy.</P></BODY></HTML> Thu, 21 Jun 2012 10:39:01 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013029#M416759 HenetOPServices 2012-06-21T10:39:01Z Cisco ASA licencing problems https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013030#M416760 <HTML><HEAD></HEAD><BODY><P>Excellent, thanks for the update.</P><P>Pls kindly mark this post answered so others can learn from your question. Thanks.</P></BODY></HTML> Thu, 21 Jun 2012 12:17:52 GMT https://community.cisco.com/t5/network-security/cisco-asa-licencing-problems/m-p/2013030#M416760 Jennifer Halim 2012-06-21T12:17:52Z