topic Re: configure ASA customization portal object error in Network Security https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072540#M419093 <HTML><HEAD></HEAD><BODY><P>Is there any other way than reboot the ASA to solve that issue?</P></BODY></HTML> Wed, 29 Oct 2008 15:18:55 GMT djiguidjik 2008-10-29T15:18:55Z configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072538#M419082 <P>Hi,</P><P></P><P>My ASA version is 8.0.4. When I configure any of customization object at Configuration - Remote Access VPN - Clientless SSL VPN Access - Portal - Customization, it open a new browser windows and popup "Can not open customization profile attempt to index global `webfo' (a nil value) </P><P>" error message. I try to erase all of the configuration of my ASA, but it does not work. Can you please help to resolve this problem?</P><P></P><P>Best Regards,</P><P></P><P>Jackson Ku </P> Fri, 21 Feb 2020 10:57:52 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072538#M419082 jackson.ku 2020-02-21T10:57:52Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072539#M419087 <HTML><HEAD></HEAD><BODY><P>Try reloading the AS which will solve the issue as similar issues have been solved before by ASA reload.Also provide the output of "show Tech" if issue exists after reload.</P></BODY></HTML> Tue, 19 Aug 2008 13:29:34 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072539#M419087 smahbub 2008-08-19T13:29:34Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072540#M419093 <HTML><HEAD></HEAD><BODY><P>Is there any other way than reboot the ASA to solve that issue?</P></BODY></HTML> Wed, 29 Oct 2008 15:18:55 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072540#M419093 djiguidjik 2008-10-29T15:18:55Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072541#M419099 <HTML><HEAD></HEAD><BODY><P>No other way?</P></BODY></HTML> Thu, 13 Nov 2008 09:17:13 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072541#M419099 djiguidjik 2008-11-13T09:17:13Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072542#M419105 <HTML><HEAD></HEAD><BODY><P>Jackson,</P><P>How did you end up resolving this issue in the end?</P><P>I have the same problem.</P><P>Reloading the ASA doesn't make any difference.</P><P>ChrisO</P></BODY></HTML> Tue, 02 Dec 2008 17:45:42 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072542#M419105 cogden 2008-12-02T17:45:42Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072543#M419107 <HTML><HEAD></HEAD><BODY><P>I discovered the resolution to this problem.</P><P></P><P>I had to enter:</P><P>"revert webvpn all" </P><P>and then reload the ASA.</P><P></P><P>After that the DfltCustomization template now appeared under Portal/Customization menu and I was able to double-click and edit the object and get into the SSL VPN Customization Editor and get on with configuring the box.</P><P></P><P>ChrisO</P></BODY></HTML> Tue, 02 Dec 2008 19:44:16 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072543#M419107 cogden 2008-12-02T19:44:16Z Re: configure ASA customization portal object error https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072544#M419109 <HTML><HEAD></HEAD><BODY><P>Another simple manipulation is to disable webvpn and enable it again. I did it and it worked, without reloading the Firewall. In the CLI it's:</P><P></P><P>webvpn</P><P>no enable outside</P><P>enable outside</P><P></P><P>And it's ok <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P></BODY></HTML> Tue, 02 Dec 2008 21:11:14 GMT https://community.cisco.com/t5/network-security/configure-asa-customization-portal-object-error/m-p/1072544#M419109 djiguidjik 2008-12-02T21:11:14Z