https://community.cisco.com/t5/network-security/cisco-asa-ips-module-crashes-randomly/m-p/2920123#M44107 <P>It could very well be a hardware issue.</P> <P>Since you have a current IPS subscription service, you must also have TAC support on the hardware as that's a prerequisite on the older type of IPS. So I'd recommend going straight to a TAC case.</P> Tue, 29 Mar 2016 13:26:09 GMT Marvin Rhoads 2016-03-29T13:26:09Z https://community.cisco.com/t5/network-security/cisco-asa-ips-module-crashes-randomly/m-p/2920122#M44105 Hi All, I have an ASA 55xx firewall where ASA-SSM-20 is installed and running with version 7.1(10)E4, device has a valid license as well. The IPS module is getting rebooted automatically once in 2-3 days, and below are the logs captured during the problem. Can someone assist in finding the cause and fix for this issue. signature version:- ============== Signature Update S912.0 2016-03-04 From the logs, i got only errSystemError - Card Manager error -1 as a suspected log. Sun, 10 Mar 2019 13:34:50 GMT https://community.cisco.com/t5/network-security/cisco-asa-ips-module-crashes-randomly/m-p/2920122#M44105 secureIT 2019-03-10T13:34:50Z https://community.cisco.com/t5/network-security/cisco-asa-ips-module-crashes-randomly/m-p/2920123#M44107 <P>It could very well be a hardware issue.</P> <P>Since you have a current IPS subscription service, you must also have TAC support on the hardware as that's a prerequisite on the older type of IPS. So I'd recommend going straight to a TAC case.</P> Tue, 29 Mar 2016 13:26:09 GMT https://community.cisco.com/t5/network-security/cisco-asa-ips-module-crashes-randomly/m-p/2920123#M44107 Marvin Rhoads 2016-03-29T13:26:09Z