ASA5505 timeouts PPPOE ?

roger perkin — Mon, 11 Mar 2019 22:37:45 GMT

I am tyring to remotely diagnose a troublesome ASA5505

It is connecting via PPPOE and the original suscpicion was that the PPPOE was going down during heavy loads during the day, i.e 9am and lunchtime.

I suspected MTU and have verified the MTU outside is set to 1492

However further troubleshooting doing a remote ping to the PPPOE address indicates that this does not drop at all.

When remoteley connected to the ASA my session dies and any outbound internet fails, then in a few minutes it comes back.

all the time the PPPOE line stays up?

Anybody any ideas what could be causing this or any debugs I can check to try and find the problem.

One thought is that although the line does not go down it is being crippled with traffic and just getting so unresponsive it appears it has died.

Roger

svaish — Wed, 07 Mar 2012 08:34:04 GMT

debug pppoe error

debug pppoe packet

debug pppoe event

along with logs at debug level at the time of issue + show tech would be needed

Regards,

Sachin

Re: ASA5505 timeouts PPPOE ?

roger perkin — Wed, 07 Mar 2012 09:23:35 GMT

The problem was with the ADSL line it was tested and had faults in the line

Problem fixed now